Operations Administrative Assistant

Benefits

• 401(k)
• Free uniforms
• Opportunity for advancement
• Training & development
• Employee discounts

Proprioceptive Solutions is a cutting-edge Movement Hospital and Human Performance Institute based in La Jolla, California. We specialize in interdisciplinary orthopedic rehabilitation, sports science, and metabolic health. Our facility integrates clinical expertise with advanced technologies to deliver personalized, data-driven care. Through collaborative treatment models and value-based healthcare strategies, we empower patients to move better, recover faster, and live stronger. Join a team that is redefining what’s possible in conservative care and human performance.

Proprioceptive Solutions is seeking a highly organized, professional, and personable Operations Administrative Assistant to join our team on a part-time basis. This role is essential to creating a seamless and welcoming experience for every patient and guest. As the first point of contact, you will play a key role in supporting daily front desk operations while ensuring exceptional service and administrative efficiency.

• Greet and welcome patients, guests, and visitors in a warm and professional manner
• Answer incoming phone calls and direct inquiries to the appropriate department
• Schedule, confirm, and manage patient appointments
• Check patients in and out efficiently and accurately
• Update and maintain patient records in the electronic health record (EHR) system
• Perform administrative tasks including data entry, filing, and record maintenance
• Address patient questions, concerns, and complaints promptly and professionally
• Coordinate with clinical and administrative departments to ensure smooth operations
• Generate reports and provide administrative support as requested by supervisors
• Maintain the cleanliness, organization, and professional appearance of the front desk area
• Adhere to company policies, security protocols, and emergency procedures

• High school diploma or equivalent required
• Previous experience in a front desk, receptionist, customer service, or administrative role preferred
• Experience in a healthcare, wellness, or performance setting is a plus
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and work efficiently in a fast-paced environment
• Proficiency with Microsoft Office and electronic health record (EHR) systems
• Professional demeanor with a patient-first mindset
• Ability to work collaboratively in a team-oriented environment
• Adaptability and problem-solving skills

• A friendly, welcoming, and polished professional
• Strong interpersonal and customer service skills
• Someone who thrives in a dynamic, fast-paced environment
• A proactive team player with excellent judgment and initiative
• Enthusiasm for health, wellness, and helping others