Administrative Assistant

• Serve as the primary point of contact for office visitors and individuals arriving at the office
• Greet and assist visitors professionally
• Answer, screen, and route incoming telephone calls
• Receive and distribute mail, packages, deliveries, and correspondence
• Maintain a professional, organized, and welcoming reception and office environment
• Coordinate visitor access and notify appropriate staff of arrivals
• Provide day-to-day administrative support to leadership and departments
• Prepare, format, organize, scan, copy, and file documents
• Draft routine emails, correspondence, and administrative communications
• Assist with data entry, spreadsheets, reports, and administrative records
• Maintain electronic and physical filing systems
• Assist with scheduling meetings, appointments, and conference rooms
• Maintain calendars and provide scheduling support
• Track administrative requests and follow up on outstanding items
• Assist with special projects and administrative assignments
• Monitor office supplies, coordinate orders, and maintain inventory
• Assist with printer, copier, mailing, and basic office equipment needs
• Coordinate with vendors, building management, maintenance personnel, and service providers
• Maintain conference rooms, shared spaces, and administrative areas
• Assist with meeting, training, interview, and office-event preparation and cleanup
• Monitor designated office email inboxes and communication channels
• Route requests and draft routine responses
• Maintain confidentiality of employee, member, financial, and organizational information
• Maintain forms, templates, administrative logs, and tracking spreadsheets
• Provide administrative assistance to leadership and office-based staff
• Assist with interviews, meetings, trainings, employee activities, and new-hire office setup
• Provide general administrative support to HR, Operations, and other departments
• Proactively identify supply, organization, and administrative issues and follow tasks through completion

• High school diploma or equivalent
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Professional and welcoming demeanor
• Strong attention to detail and accuracy
• Ability to prioritize multiple responsibilities
• Ability to work independently and follow through on assigned tasks
• Basic proficiency with computers and standard office technology
• Ability to maintain confidentiality and exercise professional discretion
• Reliable attendance and punctuality
• Previous administrative, receptionist, office assistant, customer service, or related experience preferred
• Previous healthcare or professional office experience preferred
• Experience with Google Workspace preferred
• Experience managing a front desk or reception area preferred
• Familiarity with HIPAA or handling confidential information preferred
• Experience supporting multiple departments or leadership preferred
• Successful completion of a background check

Demonstrates strong organizational and time-management skills while providing comprehensive administrative support across departments. Maintains confidentiality and professionalism in handling sensitive information and interactions.

• Strong Organizational Skills
• Excellent Verbal Communication
• Attention to Detail
• Google Workspace Experience
• Confidentiality Maintenance

• Data Entry
• Document Preparation
• Filing Systems Management
• Scheduling Support
• Administrative Record Keeping

• Professional Demeanor
• Time Management
• Independent Work
• Customer Service Orientation
• Interpersonal Communication

• HIPAA Compliance
• Healthcare Experience
• Reception Area Management
• Administrative Support
• Office Environment Maintenance

• Standard Office Technology
• Office Equipment Management
• Email Communication Tools