Assistant Manager- Coronado Terrace, San Diego CA

Job Details:
Level: Entry,

Job Location:

Coronado Terrace Apartments (980) - San Diego, CA, Position Type:
Full Time, Education Level: High School Degree or equivalent, Salary Range: $18.23 - $21.27

Hourly, Travel Percentage:
Occasional travel during the workday, Job Shift: Day, Job Category:
Admin - Clerical, Pay Range:
Minimum $18.23 - Maximum $21.27 hourly

Within established management operating and fiscal policy, the Assistant Manager assists the Community Manager in managing the day-to-day activities of operating and maintaining facilities and equipment in housing projects designed to provide low-income families, seniors, special users, or other eligible individuals with furnished or unfurnished housing in single or multi-unit dwellings by performing the following duties.

• Orders office supplies.
• Schedules maintenance repairs, generates and files completed work orders and follows-up, as appropriate.
• Assists in resident move-in/out procedures and unit inspections.
• Maintains wait list and processes applications in conformance with compliance regulations and EHMI policies; explains entire move in procedures.
• Collects rent and accounts for monies collected; performs daily bank deposits, as needed.
• Answers telephone and handle office interactions in a friendly, courteous and sincere manner.
• Sorts and distributes inner office mail.
• Prepares recertifications of residents by interviewing residents, obtaining appropriate documentation and completing worksheets.
• Submits worksheets to manager or Property Supervisor for approval.
• Compiles and maintains accurate written records of residents (e.g., Emergency Information, Incident Reports, etc.).
• Maintains resident files in a neat and orderly manner according to EHMI standard policies.
• Refers applicants to alternative housing if all available units are occupied or if the Wait List is closed.
• Ensures consistent application of project rules and regulations.
• Ensures consistent application of Program (HUD, CHFA, RHCP, TCAC, etc.) rules and regulations.
• Prepares Project Status Reports (PSR’s).
• Maintains a clean and well-organized office.
• Maintains a businesslike and professional appearance.
• Promotes harmonious relations among residents, housing personnel and persons of the community.
• Demonstrates enthusiasm and stamina for housing project and position.
• Represents project in business related matters to the residents and to the community at large.
• Sensitive to the housing philosophies of the owner/sponsor.
• Maintains congenial relationships with all residents and resident service coordinator/agencies, is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Equal Employment and Equal Housing Opportunity requirements.
• Exercises common sense, good judgement, consistency, and self-control in day-to-day contact with residents and in other business-related matters.
• Demonstrates company loyalty and integrity in all financial matters, in reports to supervisors and other management personnel, in relationships with residents and co-workers.
• Actively participate in our culture of inclusivity
• Must have access to reliable transportation to travel during the business day to Eden properties, training sites and retail stores.

EDUCATION and/or EXPERIENCE 6 months clerical/office experience or other related experience and/or training.

Type professionally and accurately at a minimum of 40 wpm. Previous experience in property management a plus General understanding of preventive and ongoing apartment maintenance Computer literacy - PC hardware, YARDI software a plus. Proficient in word-processing and spreadsheet software (Word, Excel,…