Sr. Product Manager, Commerce Platform

Why Play Station?

Play Station isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing the Play Station®5, Play Station®4, Play Station®VR, Play Station®Plus, acclaimed Play Station software titles from Play Station Studios, and more. Play Station also strives to create an inclusive environment that empowers employees and embraces diversity.

We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

Location:

San Diego, CA / San Mateo, CA

• Maintain Compliance:
  Launch new features and UI to comply with Tax, Legal, and Payments Regulatory and card brand rule changes.
• Increase Purchase Conversion:
  Own the late-stage product experience across all channels to minimize cart abandonment and maximize purchase completion.
• Increase Revenue:
  Launch alternative payment methods and drive adoption of existing payment methods.
• Improve Customer Paying Experiences:
  Reduce payments churn, simplify payment flows, localize payments.
• Support other Monetization teams with compliance initiatives when they intersect with Checkout, Tax or Payments.

• Strategic Vision &
  
  Roadmap:
  
  Architect and implement a visionary product roadmap.
• Planning & Prioritization:
  Refine and execute a multi‑year transaction compliance strategy.
• Product Development:
  Lead the end‑to‑end product lifecycle for tax and payment solutions, from ideation and requirements gathering to launch and iteration.
• Stakeholder Management:
  Work closely with business stakeholders, Customer Support and Finance, Tax and Legal partners to define product requirements and specifications.
• Product Definition:
  Own writing of detailed product requirements and designing user flows.
• Collaborate:
  Work closely with UI/UX designers, PMO, engineers, QA, and cross-functional teams to translate product strategies into tangible outcomes.
• Business Alignment:
  Foster strong relations with the key stakeholders to align on goals, prioritization and roadmap with key stakeholders.
• Performance Analytics:
  Provide critical insights into product performance. Understand user's pain points and how to address the gaps.
• Finger‑tippiness with data. You find a way to get the data you need and whip it into an insightful story with no help. You know how to leverage this data to make decisions without getting stuck in analysis paralysis.

• Are a skilled Product Manager, willing to mentor others in the craft.
• Start with the Customer first, understanding them, empathizing with their experience, and driving relentlessly to improve paying experiences.
• Think creatively and approach key problems with systems‑level thinking.
• Define and share a product vision to sell the growth story to go execute.
• Have a track record of shipping impactful product features with deep e‑commerce subject matter expertise.
• Deliver and maximize resources for impact, balancing the long term needs with short term gains and speed to market.
• Mobilize others by enabling alignment, garnering support and unity, and executing through efficient collaboration across teams and business areas.
• Build trust with engineers, UX designers, and other cross‑functional teammates.
• Communicate concisely to influence others and share results when delivering outcomes.
• Are skilled in the creation of delightful customer experiences (web and console).
• Have knowledge of the payments domain and e‑commerce.
• Lead and are accountable for product development—from conception to launch—for high‑impact projects.
• Partner with Finance, Marketing, Legal and Tax teams to refine requirements and develop go‑to‑market strategies and support product launches.
• Liaise with other teams in Monetization (PS Plus, Search, Personalization, Media Services) to launch new products.
• Drive continuous improvement initiatives to optimize the product development process and enhance team efficiency.

• Bachelor’s degree in Engineering, Business Administration, or related field.
• 5+ years of experience in product development.
• Experience in e‑commerce and/or…