Business Intelligence Specialist

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today.

We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!

The purpose of the Business Intelligence Specialist is to work closely with business leaders and provide quantitative and qualitative data analysis and reporting of patterns, insights, and business trends. This position will complete analysis of various data sources and structures in support of Business and IT teams to meet the business and financial goals of the Company.

Collects and aggregates data from multiple internal and external sources for analyses to drive insights into business performance.

• Aggregates large, complex data sets from multiple databases and creates reports, dashboards and semantic models.
• Collaborates with appropriate parties within the organization to integrate new data sources into our existing data infrastructure.
• Delivers complex and actionable reports that show key performance indicators, identifies areas of improvement into current operations, and displays root cause analysis of problems.

Provides quantitative and qualitative data analysis of patterns, insights, and trends to decision-makers.

• Collaborates in cross-functional teams to implement analytical solutions.
• Ensures data quality, adherence to departmental guidelines, profitability, business impact, and other risk-related metrics for self and members of the team.
• Analyzes current business processes; makes recommendations to management for new, more efficient, workflows, and processes.
• Uses and presents analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives.

Provides reporting solutions and responds to report requests across multiple business areas and for complex enterprise-wide projects.

• Collaborates with team members across the organization to identify and understand business problems and processes.
• Enhances and develops analytical and reporting solutions to solve business problems and extract insights.
• Enhances and supports enterprise-wide strategies, processes, and standards for business intelligence and reporting.
• Delivers complex functional specifications and system design specifications for assigned projects.

Performs as a subject matter expert for the department.

• Trains staff on project deliverables and acts as a resource for colleagues in the department to answer questions and solve complex problems.
• Conceptualizes and proposes reporting solutions to business leaders throughout the organization.
• Provides training materials, documentation, and suggestions to Enterprise Data Analytics leadership staff concerning data analysis and reporting.
• Ensures data quality, adherence to departmental guidelines, profitability, business impact, and other risk-related metrics for self and members of the team.
• Develops functional specifications and reporting design specifications for assigned projects.
• Uses and presents analytics and metrics to improve processes and provides data-driven forecasts of potential costs, risks, and profits of business initiatives.

This role does not have supervisory responsibilities.

• Bachelor's degree required in a…