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Director of Customer Success — AI-Driven Scale Leader

Job in San Diego, San Diego County, California, 92189, USA
Listing for: PracticeTek
Full Time position
Listed on 2026-08-10
Job specializations:
  • Business
    Operations Management
Salary/Wage Range or Industry Benchmark: 130000 - 150000 USD Yearly USD 130000.00 150000.00 YEAR
Job Description & How to Apply Below

Practice Tek seeks an experienced senior leader to guide Customer Success Operations and Professional Services, delivering onboarding, support, and digital services for 40,000+ clinics. You’ll shape strategy, coach leadership, and drive scalable processes across geographies and channels.

You’ll align Sales, Product, and Marketing to optimize customer journeys, elevate CSAT, and implement AI-driven improvements, while fostering a high-growth culture and agile execution.

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