Head of Revenue Operations; RevOps

Spellbook is the most comprehensive AI copilot for transactional lawyers. It works directly inside Microsoft Word to help legal teams draft, review, and negotiate contracts up to 10x faster and with greater precision. Today, more than 4,000 law firms, in-house teams, and solo practitioners rely on Spellbook to simplify their workflows and eliminate the drudgery of everyday contract work.

We are backed by leading investors including Khosla Ventures, Thomson Reuters Ventures, Inovia Capital, The Legal Tech Fund, Bling Capital, and Moxxie Ventures. The company recently raised $50 million in Series B funding, led by Keith Rabois at Khosla Ventures, bringing its total funding to more than $80 million.

* This is an existing vacancy

We’re looking for a Director, Revenue Operations to help build the operating system for Spellbook’s next stage of growth. This is one of our most critical leadership roles, responsible for bringing rigor, clarity, and leverage to how our GTM organization plans, executes, and scales.

You will work across Sales, Marketing, Customer Success, Finance, Product, and Data to translate company strategy into a clear GTM operating model. You will own Sales Operations, Customer Success Operations, GTM systems, and the processes and operating cadence that connect strategy to execution.

This role sits within Finance and partners closely with the VP of Finance, while operating as a company-wide leader. You will be expected to challenge assumptions, identify where the revenue engine is breaking, and build the infrastructure, systems, and processes that allow our teams to move faster with better information.

• Own the operating model for the lead-to-closed-won revenue engine, partnering with senior GTM leaders to set direction on segmentation, coverage, territories, capacity, pipeline generation, and sales productivity.

• Build and manage the company’s pipeline operating system + establishing a rigorous revenue forecasting process, including pipeline creation, coverage, stage conversion, velocity, quality, and source performance. Identify gaps early and work with GTM leaders to determine the actions required to close them.

• Help shape the operating model for our usage-based commercial motion, partnering with Sales, CS, Product, and Finance on how usage informs pipeline, forecasting, customer expansion, and sales execution

• Work with Head of Sales Ops and CS Ops to establish a consistent operating cadence across Sales, Marketing, and CS, including pipeline reviews, forecast reviews, business reviews, and performance management.

• Partner with CS Ops and Customer Success leadership on the commercial handoff from closed-won into the customer lifecycle, ensuring clean ownership, data, and processes at the point of sale.

• Own the architecture and evolution of GTM systems supporting the lead-to-closed-won motion, including CRM, sales engagement, forecasting, compensation, routing, enrichment, and reporting.

• Establish a single source of truth for GTM performance, defining core metrics, data standards, and reporting used by GTM leadership, Finance, and the executive team.

• Build and lead the GTM Operations team, establishing clear ownership across Sales Operations, Customer Success Operations, and Systems.

What you've done:

• Led Rev Ops, GTM Ops, or a comparable function at a high-growth B2B software company, with meaningful ownership across Sales Operations, pipeline, forecasting, and GTM systems.

• Worked directly with senior Sales and Marketing leaders to diagnose performance, set operating priorities, and translate revenue targets into actionable requirements

• Built or materially improved revenue operating efficiency (ROE) frameworks, with a clear understanding of…