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Customer Service Representative; Call Center

Job in San Diego, San Diego County, California, 92189, USA
Listing for: Ultimate Staffing
Full Time position
Listed on 2026-02-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Office Administrator/ Coordinator, Spanish Customer Service
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 20 - 24 USD Hourly USD 20.00 24.00 HOUR
Job Description & How to Apply Below
Position: Customer Service Representative (Call Center)

Pay: $20 to $24/hour

Schedule: Mon-Fri, 6:30am-3:00pm or 7:00am-3:30pm

Location: 92127 (Onsite)

Type: Temporary three-month opportunity.

About the Role

We're looking for a detail‑oriented Customer Service Representative (Call Center) with basic accounting and solid math skills to support our customer service team and ensure smooth, accurate order handling.

Responsibilities
  • Maintain and update daily order reports to keep workflow moving efficiently.
  • Assist customers by updating address information and processing account changes, downgrades, and cancellations.
  • Organize and file order documents for easy retrieval.
  • Pull order copies and documents for Customer Service and Collections teams.
  • Help prepare and process invoices.
  • Support the order entry and order receipt teams during high-volume periods.
  • Jump in on special projects and additional tasks as needed.
Requirements
  • 2+ years of call center customer service experience.
  • Must have basic accounting experience and solid math skills.
  • Strong attention to detail and accuracy.
  • Comfortable multitasking and prioritizing in a fast-paced environment.
  • Proficient with Windows-based systems; strong Excel skills.
  • High school diploma or equivalent.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

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