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Senior Enterprise Customer Success Manager - Renewals
Job in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-08-21
Listing for:
BlackCube Labs
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Shield AI is seeking a senior Customer Success Manager to support our Hivemind Enterprise customers. This role engages with external C-suite stakeholders and requires 30-50% travel, including international travel to Europe and North America.
You will guide customers from onboarding to offboarding and help drive renewals. You will develop customer success plans, manage account health, and collaborate closely with sales and product teams to address needs, with a focus on renewals and expanding
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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