Ticket Seller
Listed on 2026-08-29
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
- Base Pay $18.00 / Hour
- Job Category Ticket Seller
- Relocation Expense Covered No
- Employee Type Part Time Seasonal
- Required Degree NONE
- Manage Others No
- Name Mercedes Ellis
- Phone EXT 148
If you’re ready to bring your positive energy, people skills, and love for great guest experiences to the beach, Belmont Park’s Tickets Team is the perfect fit. and help create memorable beginnings for every Belmont Park visit.
What Makes Belmont Park SpecialBelmont Park is more than a workplace, it’s a place where families create lifelong memories. Our team members help deliver that experience every day by living our core values:
Spread Joy, Embrace Community, Serve Others, Live Excellence, Breathe Integrity, and Ignite Growth.
The ticket booths are where the Belmont Park experience begins. As a Ticket Seller, you help set the tone for a day full of fun, memories, and beachfront excitement. From first-time visitors to longtime locals, you are often the first smile our guests see and the first impression they remember.
Ticket Sellers play a key role in welcoming guests, answering questions, and helping everyone start their visit feeling excited, informed, and ready for fun.
Your Role at the Ticket BoothAs a Ticket Seller, you are the face of the park entrance. You will sell tickets, wristbands, annual passes, and merchandise while delivering friendly, efficient, and accurate service. You will help guests navigate their visit, explain options and promotions, and create a warm, organized, and upbeat environment that reflects Belmont Park’s commitment to hospitality.
You will stay attentive, handle transactions carefully, and keep the guest experience running smoothly from the very first interaction.
What You’ll Be Doing Guest Engagement and Sales- Greet guests with a friendly, welcoming, and enthusiastic attitude
- Sell tickets, wristbands, annual passes, and merchandise using the POS system with accuracy and efficiency
- Clearly explain pricing, promotions, discounts, and voucher usage
- Actively promote annual passes and additional experiences by highlighting value and benefits
- Offer helpful suggestions to enhance each guest’s visit
- Answer guest questions and provide directions, ride and attraction information, event details, and park guidelines
- Maintain a high-energy, positive atmosphere that reflects Belmont Park’s hospitality standards
- Accurately handle cash, credit or debit cards, mobile payments, and vouchers
- Follow all cash-handling and loss prevention procedures
- Confidently recommend upgrades, bundles, or season passes when appropriate
- Verify ride eligibility for guests, including height and chaperone requirements
- Clearly communicate park rules, safety guidelines, and expectations
- Monitor guest behavior and address concerns in a professional and respectful manner
- Report hazards, safety concerns, or incidents promptly to leads or supervisors
- Follow all established safety procedures and emergency protocols
- Maintain a clean, organized, and guest-ready ticket booth at all times
- Keep counters, merchandise, and displays neat, stocked, and visually appealing
- Perform routine cleaning tasks such as wiping surfaces, organizing materials, and removing trash
- Follow opening, closing, and cash-handling procedures consistently
- Communicate clearly and respectfully with guests, teammates, and leadership
- Follow all company policies, grooming standards, and operational procedures
- Participate in training sessions and team meetings
- Remain flexible and assist other departments as needed to support overall park operations
- Respond calmly and appropriately to emergency situations as trained
- Maintain a positive, professional, and guest-focused demeanor at all times
- Properly clock in and out for all scheduled shifts and review timesheets regularly, submitting any necessary time change requests through UKG in a timely manner and in accordance with company procedures
- Perform other duties as assigned and as trained to support park operations and guest experiences
- Friendly, outgoing, and guest focused with a positive attitude
- Comfortable…
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