Receptionist, Customer Service​/HelpDesk

Select how often (in days) to receive an alert:

Division:
Apartments - On-Site (Apt OnSite)

Ensures a positive first impression as the primary point of contact for incoming customers, residents, prospects, contractors and other company representatives. Performs administrative tasks for assigned community.

• Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
• Greets all prospects, vendors and visitors according to company standards; responds to resident questions/concerns and provide appropriate follow up.
• Completes all administrative duties including data entry, ordering of supplies, preparing customer paperwork, etc.
• Answers internal phone calls and directs as appropriate, taking messages and resolving incoming requests.
• Generates reports as required.
• Leads leasing tours as needed; oversees leasing rotation and schedules tour and move-in appointments.

• High School Diploma or equivalent work experience
• 1 year experience in customer service environment; on-site apartment leasing experience preferred.
• Schedule may require work on weekends, holidays and evenings.
• Regular, consistent and timely attendance required

Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations:
San Diego, Orange County, West Los Angeles and Silicon Valley.

With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

We’re committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.