Customer Escalations & Insights Specialist
Listed on 2026-10-06
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, Bilingual -
IT/Tech
Technical Support, HelpDesk/Support
Sony Electronics Inc. is looking for a Consumer Relations Specialist to serve as the critical link between our passionate customers and internal teams. You will handle high-stakes escalations, monitor community feedback, and advocate improvements across multiple channels.
You will resolve issues, coordinate advocacy tasks, and report customer sentiment to internal stakeholders, helping Sony continuously enhance its support and products.
We have an opening for a Customer Escalations & Insights Specialist in San Diego, CA, United States within Sales.
The Customer Escalations & Insights Specialist role at Sony Electronics, Inc. is now open for applications in San Diego, CA, United States.
Join us at Sony Electronics, Inc. as our next Customer Escalations & Insights Specialist in San Diego, CA, United States.
We are currently recruiting a Customer Escalations & Insights Specialist for our team in San Diego, CA, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).