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Senior Ticket Services Lead — Customer Experience

Job in San Diego, San Diego County, California, 92189, USA
Listing for: The Old Globe
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 30000 - 33000 USD Yearly USD 30000.00 33000.00 YEAR
Job Description & How to Apply Below

The Old Globe in Balboa Park is seeking a Lead Ticket Services Representative who combines ticketing expertise with strong customer service. The role supports the Ticket Services Director and handles orders, reports, and staff guidance, while ensuring equitable service and accurate data.

The position is full-time with benefits including 401(k) and theatre tickets; evening and weekend availability is required;
Tessitura experience and advanced Excel skills are highly valued.

Step into the Senior Ticket Services Lead — Customer Experience role at The Old Globe in San Diego, CA, United States and grow with us.

For the Senior Ticket Services Lead — Customer Experience position at The Old Globe, we are reviewing applications now.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

Position Requirements
10+ Years work experience
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