Accessible Learning Trainee; Student Services Professional IA

Accessible Learning Trainee (Student Services Professional IA)

Job No: 559455

Work Type:
Staff

Locations:
Southern California:
San Diego

Categories:
Bargaining Unit:
Unit 4 - APC - Academic Professionals of California, Job Search Category/Discipline:
Administrative, Appointment Type:
Probationary, Time Basis:
Full Time, Workplace Type (Exclude Inst Fac):
On-site (work in-person at business location)

The Accessible Learning Trainee is a developmental opportunity within Student Disability Services (SDS) that provides hands‑on training in supporting accessible instructional materials and technology‑based accommodations for students with disabilities. Under the direct supervision of the Accessible Technology Coordinator, the incumbent will be trained to assist with accessible media services, including captioning, audio description, alternative media, and accessible learning resources to help ensure students receive timely and equitable access to course content and university programs.

Working closely with Accessible Technology staff, Accommodations Counselors, and Media Captioning personnel, the Accessible Learning Trainee supports service coordination, student communication, and accessible material preparation while gaining experience in disability services and inclusive educational practices. This position contributes to SDS's mission of removing academic barriers, promoting inclusive learning environments, and supporting student success.

• Assist with accessible media and captioning services by processing requests, communicating with students and faculty, preparing materials, and supporting quality assurance activities.
• Assist with the delivery of alternative media and accessible technology services, including electronic text, assistive technology resources, and accessible instructional materials.
• Provide frontline support for students and faculty by explaining accessible learning processes, coordinating communication, and sharing information about available services and resources.
• Support Student Disability Services operations by assisting with Deaf and Hard of Hearing (DHH) service scheduling, data tracking, reporting, and service continuity during peak periods.
• Participate in training and professional development while learning established processes for accessible learning services and referring complex questions to professional staff.

• Gain valuable hands‑on training in disability services, accessible technology, and inclusive educational practices within higher education.
• Make a meaningful impact by helping students with disabilities access the tools and resources they need to succeed academically.
• Work alongside experienced accessibility professionals while building skills in captioning, alternative media, assistive technology, and student support.
• Develop professional experience in a collaborative, student‑centered environment committed to equity, accessibility, and inclusion.
• Build a strong foundation for a career in disability services, student affairs, accessibility, or educational technology.

• This is a full‑time (1.0 time‑base), benefits eligible, permanent/probationary position.
• This position is designated as non‑exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Student Disability Services (SDS) in the Division of Student Affairs and Campus Diversity provides a full range of accommodations and services to over 4,500 students with physical, psychological, and learning disabilities, facilitating equal access to the educational process. This is accomplished through direct service support, review of campus accessibility, adaptive technology, assessment, test accommodation, and a variety of other services. Accommodations vary according to types of disabilities and may include sign language interpreting;

provision of alternative formats, such as electronic text or Braille; computer‑assisted real‑time captioning; test…