Academic Advisor; Student Services Professional IB

Academic Advisor (Student Services Professional IB)

Job No: 558188

Work Type: Staff

Locations: Southern California:
San Diego

Categories: Bargaining Unit:
Unit 4 - APC
- Academic Professionals of California, Appointment Type:
Probationary, Time Basis:
Full Time, Job Search Category/Discipline:
Student Services, Workplace Type (Exclude Inst Fac):
On-site (work in-person at business location)

Under the general supervision of the Director of Undergraduate Studies, the Academic Advisor plays an important role in supporting student success, transition, and academic engagement for undergraduate students at San Diego State University. Working primarily with first- and second-year students, including students exploring academic pathways through the Undeclared program, the advisor helps students navigate the university experience, identify academic and personal goals, and connect with resources that support persistence and achievement.

This position combines academic advising, student support, outreach, and program coordination in a collaborative and student-centered environment. The Academic Advisor contributes to workshops, advising initiatives, and student success programs designed to help students build confidence, develop a sense of belonging, and make informed academic decisions during their early years at SDSU.

The role is ideal for someone who enjoys working directly with students, building relationships across campus, and contributing to programs that have a meaningful impact on the undergraduate student experience.

• Provide general academic advising and developmental support to undergraduate students, including assistance with academic planning, university policies, and campus resources.
• Support student transition, retention, and success initiatives through individual advising appointments, workshops, outreach, and group advising activities.
• Assist students in exploring academic interests, identifying educational goals, and navigating university processes and support services.
• Maintain accurate advising records and student documentation using student information and advising systems.
• Support the coordination and delivery of advising programs, workshops, events, and student engagement activities.
• Collaborate with faculty, staff, and campus partners to support student success and connect students with appropriate resources.
• Provide appropriate referrals for students experiencing academic, personal, or other complex challenges requiring additional support.
• Contribute to a welcoming, inclusive, and student-centered environment that supports the success of a diverse undergraduate population.

• Be part of a dynamic, student-centered university committed to equity, inclusion, and academic excellence.
• Make a meaningful impact by supporting students during critical early stages of their academic journey.
• Collaborate with dedicated faculty and staff in a supportive and mission-driven environment.
• Engage in innovative advising practices and student success initiatives.
• Benefit from opportunities for professional growth and development within a respected higher education institution.

• This is a full-time (1.0 time‑base), benefits‑eligible, permanent/probationary position.
• This position is designated non‑exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday
  - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Undergraduate Studies supports student success, academic exploration, and student engagement across San Diego State University. As part of the Office of Faculty Advancement and Student Success (FASS), the department provides advising, mentoring, academic support, and enrichment opportunities that help students navigate their transition to the university and build a strong foundation for academic and personal success.

The department oversees a range of student-centered programs and initiatives, including Undeclared Advising, First Year Seminars, Supplemental Instruction, the Faculty‑Student Mentoring…