Primary School Certifying Official (Student Services Professional III

Position Summary

The Primary School Certifying Official (PSCO) supports the academic success of military-connected students at San Diego State University. Reporting to the Director of the Military and Veterans Program (MVP), the PSCO serves as the university's primary point of contact for Department of Defense Tuition Assistance (TA) and federal and state veterans' education benefits. The PSCO provides comprehensive guidance to service members, veterans, and eligible family members regarding education benefits, academic planning, and available campus resources while ensuring compliance with Department of Veterans Affairs (VA), Department of Defense (DoD), California State University, and state regulations.

The incumbent collaborates with campus departments and external agencies to certify education benefits, maintain regulatory compliance, support student success, and strengthen services for the military-connected community.

• Serve as the university's Primary School Certifying Official by certifying federal and state veterans' education benefits, Tuition Assistance, and related programs while ensuring compliance with VA, DoD, CSU, and state regulations.
• Advise military-connected students on education benefits, academic planning, financial aid, degree progress, and available campus resources to support their educational goals.
• Collaborate with campus departments and external agencies to coordinate benefit certifications, maintain accurate records, resolve complex student issues, and support regulatory compliance.
• Prepare reports, analyze student data, maintain required documentation, and support compliance reviews, audits, and annual program approvals.
• Support Military and Veterans Program initiatives through outreach, communication, VA Work-Study coordination, committee participation, and advocacy for military-connected students.

• Make a meaningful impact by helping military-connected students, veterans, and their families successfully navigate higher education and achieve their academic goals.
• Serve in a highly respected Veterans Center recognized as a flagship resource within the California State University system.
• Build expertise in veterans' education benefits, higher education policy, regulatory compliance, and student advising.
• Collaborate with university departments, government agencies, and community partners to enhance services and opportunities for military-connected students.
• Join a mission-driven team dedicated to student success, inclusive excellence, and supporting those who have served.

• This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

SDSU Military and Veterans Program is the California State University (CSU) system’s flagship veteran’s resource center and the first veteran’s center in the system. The Military and Veterans Program (MVP) directs, manages, and provides services for all aspects of the veteran, active duty, reserve, and dependent programs for San Diego State University undergraduate and graduate students. The MVP manages all veteran and military-connected support services and events for the campus and serves as the primary source for the Department of Veterans Affairs (VA), Department of Defense (DoD), California Department of Veterans Affairs (Cal Vet), and other agencies.

Equivalently, a graduation from a four-year college or university in a related field, with or without upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution. Three years of progressively responsible professional student services work experience are typically required. One year in the program area to which assigned may be preferred but is not required. A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be…