Academic Advisor; Student Services Professional IB

Academic Advisor (Student Services Professional IB)

Position Summary

Are you passionate about helping students navigate their academic journey and feel confident about their next steps? The Academic Advisor in the College of Education’s Office of Student Services (OSS) provides front-line advising and student support to prospective and current students across a range of programs and services. This role is an excellent opportunity for an emerging student services professional to build advising experience while supporting students with academic planning, admissions processes, and connections to university resources.

Working collaboratively with the College’s advising team, the Academic Advisor provides individualized and group advising for College of Education minors, coordinates admissions support for the ACE program, and serves as a welcoming first point of contact for students engaging with OSS.

Key Responsibilities

• Academic Advising: Provide individual and group advising to prospective and current students pursuing College of Education minors, helping students understand academic requirements and develop plans toward successful completion.
• Admissions Coordination: Coordinate the ACE admissions process, communicate with prospective students about program and application requirements, organize application materials, and facilitate information sessions and admissions workflows.
• Student Support & Resource Navigation: Serve as a first point of contact for students seeking assistance from OSS, assess their needs, answer questions using established policies and guidelines, and connect students with advisors or other campus resources when appropriate.
• Front Office & Student Staff Coordination: Support daily OSS operations and provide direction, training, and mentorship to student assistants while coordinating coverage to maintain a responsive and welcoming student service environment.
• Outreach & Student Engagement: Represent the College of Education at outreach activities and support events such as Explore SDSU, Welcome to the COE, commencement, and community-building programs for College of Education students.
• Student Communications: Support timely communication of programs, events, and opportunities through OSS social media and other student-facing channels.

Why Join Us?

• Build Your Advising Career
  :
  Develop hands-on experience across academic advising, admissions, outreach, and student services.
• Support Student Success: Help students understand their options, navigate university processes, and make progress toward their academic goals.
• Gain Broad
  
  Experience:
  
  Work with prospective and current students at multiple points in their College of Education journey.
• Collaborative Environment
  :
  Learn and work alongside experienced advisors and student services professionals within the Office of Student Services.
• Make a Meaningful Impact: Contribute to a College committed to preparing future educators and professionals who serve diverse communities.

As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation. See what it’s like to work at the CSU—watch our video and imagine your future here:
Working at the CSU .

Position Information

• Full-time, benefits eligible, permanent/probationary position.
• Position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to one day per week, following the one-year probationary period during which on-site presence is required.

Department Summary

The College of Education prepares skilled personnel…