Field Service Technician

Scope of Job

Power Flex, an EDF Renewables company, is a leading national provider of intelligent onsite energy solutions that support carbon-free electrification and transportation. The Company delivers integrated solar, storage, EV charging, and microgrid systems, to businesses and organizations. As a single full-service provider, Power Flex customizes clean technology solutions to help clients achieve their energy and sustainability goals. Through the comprehensive Power Flex X platform, Power Flex leverages patented smart software to control, monitor, and optimize a client's distributed energy resources to reduce cost and maximize return on investment.

The Field Technician will be responsible for providing onsite technical support for Power Flex's electric vehicle charging equipment, solar photovoltaic (PV) systems, and battery energy storage systems (BESS). This role will work with internal teams as well as directly with our clients to provide best-in-class customer service. The Field Technician will provide hands‑on maintenance and troubleshooting support across Power Flex's full portfolio of energy assets, including EVSE, solar PV, and BESS equipment.

THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY 10/31/26.

This role is responsible for supporting the San Diego County Area and needs to be based locally.

• Lead on-site diagnostics, repair, and preventative maintenance of EVSE hardware, solar PV systems, and BESS equipment, including advanced troubleshooting and root cause analysis of recurring or complex field issues.
• Act as the field point of contact for escalated service needs, coordinating directly with internal support teams and external stakeholders to ensure timely resolution.
• Develop and implement best practices for field configuration, installation, and maintenance procedures, including solar and BESS systems; proactively identify site-specific risks or improvements.
• Serve as onsite technical expert as well as use diagnostic tools, test equipment, and system data to isolate electrical, mechanical, firmware, network, and communications faults.
• Maintain accurate and detailed service documentation in ticketing systems; provide insights from field data to inform operational and product enhancements.
• Own field inventory tracking and replenishment for your region, ensuring parts availability for scheduled and emergency maintenance.
• Support commissioning new charging sites by performing hardware verification, power‑up procedures, and end-to-end testing with cross‑functional teams.
• Perform routine maintenance inverter checks, battery health assessments, string testing, and monitoring system configuration.
• Interface with clients and site hosts professionally in the field, representing Power Flex's commitment to quality, safety, and customer satisfaction.
• Follow all applicable OSHA, NFPA, NEC, manufacturer, and site‑specific safety requirements while performing energized work, lockout/tagout, arc‑flash assessments, and other field activities.

Education/Experience

• Bachelor's Degree in engineering or equivalent field
• 5+ years of electrical engineering experience
• 2+ years of experience working with EVSE
• Experience with solar PV systems, BESS, or other distributed energy resources (DERs) preferred.
• Hands‑on experience working with hardware in a laboratory or professional environment
• Experience with Customer service or support =
• Experience working with Salesforce Service Cloud, Microsoft Office Suite
• Must have a valid Driver's License. Subject to annual motor vehicle record checks and must participate in annual defensive driving training.

• Knowledge of electronics and three‑phase circuits
• Familiarity with…