Controls Service Technician Team Leader

Controls Service Technician Team Ldr 1

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And More!

Johnson Controls helps customers deliver reliable building performance through service, controls, and integrated low-voltage solutions. In this role, you will combine hands-on HVAC controls expertise with team leadership, customer coordination, and field execution to support quality service, strong project delivery, and safe operations.

Under general direction, you will be responsible for the service and repair, design, configuration, and operation of complete HVAC building control systems and other low-voltage control sub-systems. This role combines technical execution with team leadership, including technician coordination, route planning, performance support, customer communication, and operational review. You will help ensure systems are designed, commissioned, and serviced to meet customer needs and Johnson Controls goals.

• Lead the service, repair, design, configuration, and operation of HVAC building control systems and low-voltage sub-systems such as lighting, nurse call, and data networks.
• Develop complex software programs and support commissioning, troubleshooting, and validation to ensure proper system operation.
• Create and coordinate flow diagrams, sequences of operation, bills of material, network layouts, electrical schematics, and related submittal documents.
• Support day-to-day field technician activities, plan monthly routes, and help deploy resources effectively across assigned work.
• Analyze team and account performance, identify opportunities for improvement, and recommend changes that support profitability, safety, and client satisfaction.
• Coordinate with sales, service operations, subcontractors, and other trades to support bids, installation efforts, and customer commitments.
• Select, order, and track materials for assigned jobs and support loading, commissioning, and system handoff activities.
• Provide field change information for as-built drawings and software updates, and keep management and customers informed of progress and issues.
• Support site-specific training for owners and operators on the building control system.
• Provide work direction, coaching, and performance support to technicians and other assigned team members as needed.
• Maintain a strong focus on safety compliance and high standards of regard for employees, subcontractors, and customers.

• Lead with accountability, safety, and integrity in every job decision, customer interaction, and field activity.
• Stay close to the work by understanding site conditions, removing obstacles for technicians, and keeping customers informed throughout execution.
• Use candor, problem-solving, and continuous improvement to review performance, strengthen processes, and improve…