More jobs:
Support Engineer
Job in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-02-14
Listing for:
Insight Global
Full Time
position Listed on 2026-02-14
Job specializations:
-
Engineering
Technical Support, Systems Engineer -
IT/Tech
Technical Support, Systems Engineer
Job Description & How to Apply Below
- Lead debug efforts for system integration issues on semiconductor test equipment
- Escalate complex technical issues to appropriate applications engineers with detailed documentation
- Provide first-level technical support for 5-6 software solutions including CM360 fleet management systems
- Install and configure fleet management software across customer sites managing up to 5,000 testers
- Support visualization tools for configuration management, utilization tracking, and calibration scheduling
- Perform capital equipment break-fix, installations, reconfigurations, and customer training
- Manage test equipment feature licenses and coordinate with software community
- Lead hardware failure analysis and coordinate defective board returns to division for analysis
- Ensure continuous system uptime and performance optimization
- Manage multiple concurrent installation and integration projects
- Interface directly with customer engineering teams and internal applications engineers
- Coordinate data flow and hardware flow between customer sites and internal divisions
- Provide technical leadership for account-level customer relationships beyond basic field service
- 3+ years semiconductor capital equipment experience (Applied Materials, TEL, AMAT, Lam Research, KLA preferred)
- 2+ years field service engineering (FSE) experience with hands-on equipment troubleshooting
- ATE industry experience is a plus (Teradyne, Cohu, Advantest)
- Experience with high-volume semiconductor testing environments
- Electrical or Electronic Engineering degree or equivalent technical background
- Experience with software integration and basic programming concepts
- Familiarity with test program loading, device testing, and system validation procedures
- Knowledge of calibration procedures and equipment maintenance protocols
- 2+ years project management experience assisting with coordinating technical installations
- Proven customer interaction experience (internal and external customers)
- Ability to interface between field service teams and applications engineering groups
- Experience managing multiple concurrent technical projects with competing priorities
- Interest and aptitude for learning C++, Java, and applications-specific software training
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×