Senior Support Engineer

Company:
Qualcomm Technologies, Inc. Job Area:
Engineering Services Group, Engineering Services Group >
Support Engineering General

Summary:

This role is responsible for executing mechanical and reliability testing, developing advanced test methodologies, and ensuring the smooth operation of lab equipment and processes. The position requires hands‑on test execution, data accuracy, and continuous improvement of measurement techniques to support package technology development. As a key technical contributor, the role collaborates closely with cross‑functional engineering teams, provides real‑time insights, and supports root‑cause investigations.

The position also interfaces with vendors to evaluate new materials and equipment, integrates new tools into workflows, and maintains clear documentation and technical communication.

• Set up, calibrate, and operate mechanical/reliability test equipment
• Execute test plans and collect accurate, repeatable data
• Maintain test stations, fixtures, and instrumentation
• Develop and validate new test methodologies
• Improve measurement accuracy, precision, and throughput
• Document procedures and train team members
• Serve as technical liaison with equipment and material vendors
• Assess new materials, equipment upgrades, and process improvements
• Lead integration of new tools and fixtures into lab workflows
• Collaborate with Design, NPI, FA, Thermal, and other teams
• Provide real‑time observations, identify anomalies, and share insights
• Support debug efforts, root‑cause analysis, and correlation studies
• Maintain test logs, SOPs, and equipment documentation
• Prepare clear written reports and share findings
• Communicate risks, trends, and technical insights proactively

• Bachelor's degree and 2+ years of Support Engineering or related work experience.
• Associate's degree and 3+ years of Support Engineering or related work experience.
• High School Diploma or equivalent and 4+ years of Support Engineering or related work experience.
• Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.

• Bachelor’s degree in Mechanical Engineering with 2+ years of hands‑on experience in a related technical field
• Strong analytical and problem‑solving skills
• Effective communication and documentation abilities
• Ability to collaborate across engineering teams
• Experience with semiconductor packaging, SMT/BLR processes, or mechanical characterization.
• Hands‑on experience with reliability and mechanical test equipment, such as:
• Thermal Cycling Chambers (TC)
• Drop shock test system
• Instron or Universal Testing Machines (UTM)
• High‑speed Data Acquisition (DAQ) Systems
• Familiarity with metrology and inspection equipment, such as:
• Optical Microscopes & Digital Microscopy
• X‑ray inspection or CT systems
• Experience with FA (Failure Analysis) tools, including:
• Cross‑sectioning tools, polishing systems
• Acoustic microscopy (C‑SAM)
• Scanning Electron Microscope (SEM)

This role is U.S.

-based, and is not eligible for visa sponsorship.

This is an office based position located in San Diego, CA and is expected to comply with the company's onsite work policy.

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e‑mail disability‑ or call Qualcomm's toll-free number. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process.

Qualcomm is also committed to making our workplace accessible for individuals with disabilities.

EEO

Employer:

Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other…