Senior Support Engineer

Company

Qualcomm Technologies, Inc.

Engineering Group, Mechanical Engineering

As a leading technology innovator, Qualcomm pushes the boundaries of what’s possible to enable next‑generation experiences and drives digital transformation to help create a smarter, connected future for all.

• Design and develop mechanical hardware, including fixtures, jigs, rework trays, sheet‑metal parts, chassis, panels, and enclosures.
• Build, assemble, and qualify prototype units, test platforms, and mechanical subsystems for development and production use.
• Apply mechanical engineering fundamentals to troubleshoot, test, and resolve hardware and lab issues involving electro‑mechanical systems.
• Conduct feasibility studies and evaluate new or modified designs for functionality, manufacturability, reliability, and assembly processes.
• Define and document mechanical requirements, design constraints, and rework plans in collaboration with engineering and prototype teams.
• Read, interpret, and apply mechanical drawings, blueprints, wiring diagrams, and schematics to support accurate builds and modifications.
• Create and maintain mechanical documentation, including drawings, specifications, and assembly or rework instructions.
• Support prototype and test systems through fabrication and integration of supporting components such as wire harnesses, cable assemblies, and PCBs as required.
• Evaluate material selection, build methods, and mechanical robustness of development and test platforms.
• Interface effectively with prototype leads, engineering groups, manufacturing, and suppliers to support builds and source components.
• Maintain lab equipment, tools, and prototype workstations to support fast‑paced development activities.
• Support multiple projects simultaneously while meeting aggressive design and delivery schedules.

• Works independently with minimal supervision.
• Decision‑making may affect work beyond immediate work group.
• Requires verbal and written communication skills to convey information. May require basic negotiation, influence, and tact.
• Works within the prescribed budgetary objectives of the department.
• Has a great degree of influence over key organizational decisions.
• Tasks require multiple steps which can be performed in various orders; some planning, problem‑solving, and prioritization must occur to complete the tasks effectively.

• Proficient with using AI tools to optimize working efficiency.
• Ability to troubleshoot engineering test platform.
• Operate chip reworking, SMT, and 3D printing and CNC machine.
• Advanced electronic training or relevant experience.
• Proficient in using assembly tools and equipment.
• Ability to read and interpret blueprints, wiring diagrams, wire lists, sketches, and schematics.
• Experience in soldering and mechanical assembly (including chassis, rack, cable, and harness assemblies).
• Basic mechanical assembly skills.
• Skilled in soldering and rework of CCAs, including blue wiring.
• Experience in disassembly and assembly of devices.
• Experience in industrial automation, factory hardware, industrial network protocols, functional safety standards and implementations, and redundant systems.
• Proficiency with designing CREO CAD tools and Agile system.
• Knowledge of schematic, layout, design for manufacturing, and design verification.
• Experience in industrial automation and hardware.

• 4+ years of work experience with mechanical systems, equipment, analysis, packaging enclosures, or related work experience.
• 4+ years of work experience with design testing and/or prototyping.
• 5+ years of work experience with 3D CAD software (e.g., Creo).
• 2+ years of work experience in a role requiring interaction with senior leadership (e.g., Director and above).

• Bachelor’s degree in Mechanical Engineering or related field and 2+ years of Mechanical Engineering or related work experience.
• Master’s degree in Mechanical Engineering or related field and 1+ year of Mechanical Engineering or related work experience.
• PhD in Mechanical Engineering or related field.

Qualcomm is an equal…