Field Service Engineer - San Diego, CA

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics.

Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

Responsibilities:

* Optimally finishes the formal training on core clinical and/or research BD products as required by territory assignment.

* Capable of interpreting instrument performance verification data used as an indicator of instrument optimization and takes corrective action when required.

* Repairs instruments of moderate complexity by solving, repairing and ensuring an acceptable level of instrument performance is achieved and with limited assistance. Works toward repair metrics as defined by the Service Organization and within the scope of the position.

* Schedules and performs installations, preventative maintenance inspections, reliability updates and works to achieve measurable goals for these activities as set by the Organization.

* Maintains a professional image at all times through dress, behavior, oral and written communications.

* Participates in development of team goals and objectives and produces results that supply to the team's core objectives.

* Routinely communicates as appropriate to peers, team leaders, management, Sales and internal associates

Minimum Qualifications

* A minimum of 3 years' experience troubleshooting instruments or components

* A minimum of a High School Diploma

* Must be able to travel a minimum of 50%

* Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards.

Desired Skills

* Flow Cytometry experience is a plus

* Technical military training

* Associates or Bachelor's degree in Electronics, Engineering, or other related technical or biological team

* Prior Field Service Engineer experience

* Individuals with previous experience troubleshooting medical device instruments

* Previous customer interfacing role

* Proficiency with MS Office applications such as Word and Excel

* Familiarity with recent Mac and PC operating systems

* Experience with tools and test equipment such as digital volt meters and oscilloscopes desirable

At BD, we prioritize on-site collaboration because we believe it…