Product Engineer

About Quantum Design For more than 40 years Quantum Design (QD) has been providing technology solutions to researchers in the fields of physics, chemistry, biotechnology, materials science, and nanotechnology. Established in 1982, Quantum Design is the leading commercial source for automated materials characterization systems offering a variety of measurement capabilities. QD instruments are found in the world's leading research institutions and have become the reference standard for a variety of magnetic and physical property measurements.

Job Description:

The Opportunity As a Product Engineer, you will serve as the Cognizant Engineer (COG) for assigned measurement options, manufacturing processes, and production tools that support product quality, reliability, and manufacturing efficiency. This includes ownership of areas such as final test procedures, assembly quality checks, test software, fixturing, leak detection systems, calibration standards, and other manufacturing resources critical to successful product execution.

You will provide direct support and coordinate projects, technical tasks, and troubleshooting efforts across multiple departments, including Research & Development, Production, Material Control, Quality Control, Procurement, and Customer Service, to resolve challenges and implement effective solutions. Projects may vary in complexity and priority, requiring strong organizational skills, sound engineering judgment, and the ability to balance competing demands.

As the technical owner for assigned products, processes, and tools, you will act as the primary point of contact for cross functional teams, providing technical support, conducting root cause investigations, driving continuous improvement initiatives, and executing engineering design changes. You will take initiative in identifying opportunities for improvement, applying engineering principles, performing and interpreting scientific measurements, and coordinating the resources necessary to successfully close the engineering design change loop.

This role supports specific product lines, measurement options, and shared manufacturing systems, requiring close collaboration with product, manufacturing, quality, and design engineering teams to evaluate the impact of design changes and ensure successful implementation. Your supervisor will provide guidance on project priorities, technical direction, and professional development through regular collaboration and review.

Responsibilities Support all manufacturing departments for improving product quality by improving documentation clarity, revising fixturing, auditing quality checks, and implementing process changes

Identify and resolve trending and critical failures in the field and in the factory, as relate to both hardware and software

Initiate incremental process/product improvements which improve quality, increase efficiency, lower costs, and enhance customer satisfaction

Execute full circle engineering design change (Analyze NCRs, Write ECOs, Close CARs) by addressing all ramifications of a design change

Maintain and improve critical fixtures and/or software tools

Provide troubleshooting support where required

Communicate relevant design improvements to stakeholders across international offices by contributing content to the monthly product update newsletter

Other duties as assigned

Minimum Qualifications Bachelor's degree in physics, Engineering, or a related technical field

Two years of professional experience supporting complex products, systems, or instrumentation in technical engineering

Experience writing manufacturing instructions clearly and concisely

Preferred Qualifications Master’s degree in physics, Engineering, or a related field

Experience with MS Office,…