Security Dispatcher

Overview

Join to apply for the Security Dispatcher role at Father Joe's Villages
.

Base pay range: $21.30/hr - $25.64/hr

This range is provided by Father Joe's Villages. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Pay Band N2: $21.30 – $25.64 (Midpoint: $23.31)

The Security Dispatcher actively monitors communications (phone, email, and two-way radio), and monitors individuals moving throughout facilities via CCTV and access control systems. Dispatches security personnel as needed to protect staff and property from theft, damage, hazards, or interference, including potential workplace violence. Must express themselves professionally and use good judgment and decision-making. Exhibit traits such as self-control, integrity, patience, self-discipline, maturity, attention to detail, and a neat, professional appearance.

Uphold the agency s mission, vision, and values.

• Receives incoming calls and radio communications and allocates resources as needed, acknowledges alarms and secures locations
• Documents and communicates every call and incident
• Analyzes calls-for-service data and prepares incident and statistical reports to identify high-risk areas
• Monitors activity at multiple locations through CCTV and access control systems
• Performs administrative office functions such as generating, filing, sorting, and distributing reports
• Performs other duties as assigned

• High School Diploma or GED
• Intermediate user of MS Office and Excel
• Minimum of 2 years of customer service experience and familiarity with computer-aided dispatching software
• Strong written and oral communication and human relations skills with the ability to interact positively in customer and client relationships; efficient data entry with strong attention to detail and accuracy
• Strong organizational skills with the ability to manage time and multiple priorities to completion
• Problem-solving skills with an analytical thought process
• Ability to adapt to a rapidly changing environment and multi-task
• Able to work with a flexible schedule due to department needs

• Location:
  
  San Diego, CA

• Management and Manufacturing

• Non-profit Organizations