Sr. Commercial Lending Operations Specialist

Overview

Axos Bank

Target Range: $70,304.00/Yr.

- $90,000.00/Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 12.5%. Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5%. These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

We are seeking a highly organized, detail-oriented Commercial Lending Processor to support three key business units — PREF (Principal Real Estate Finance), CRESL (Commercial Real Estate & Specialty Lending), and RELF (Real Estate Lending Finance). This role manages critical operational workflows across due diligence, collateral collection, third-party ordering, and closing support. The ideal candidate is dependable, adaptable, and confident navigating multiple loan programs with varying requirements.

• Download, organize, and maintain all due diligence materials across PREF, CRESL, and RELF pipelines
• Review incoming documents for completeness, accuracy, and consistency (addresses, insurance details, borrower/guarantor information, Axos forms, etc.)
• Upload and maintain collateral documents (appraisals, insurance, flood certs, Phase I, surveys, etc.) in Salesforce/nCino
• Order required third‑party reports and compliance items for all three business units (appraisals, environmental, flood certs, GC evaluation, OFAC/BSA, insurance reviews, etc.)
• Track outstanding reports, follow up with vendors, and resolve issues (false OFAC hits, missing entity documents, foreign guarantor triggers, etc.)
• Support account management activities by ensuring files are organized, labeled correctly, and ready for underwriting or closing review
• Prepare funding and closing deliverables, including boarding packages, checklists, and required uploads
• Handle invoice collection, payment coordination, and assist with post‑close escrow reconciliation
• Assist with compiling Asset Pledge Memos by collecting appraiser conclusions, rent rolls, and reviewer notes
• Conduct OFAC/TIN/Google checks on borrowers, guarantors, and pledge entities
• Assist with collecting documents for loan modifications, portfolio reviews, collateral audits, or quality control checks
• Support process improvements, workflow updates, and standardization across the three business units

• Bachelor's degree preferred
• Minimum of 3 years' relevant experience
• High attention to detail with strong organizational and multitasking skills.
• Ability to interpret and manage a large volume of documents across multiple property types and loan structures.
• Prior construction lending, CRE, loan processing, or operations experience highly preferred
• Strong communication skills and the ability to work across multiple teams with different workflows
• Familiarity with Salesforce/nCino or similar systems is a plus
• Ability to adapt to changing priorities and business needs

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the…