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Cashier (Accounting Technician I)

San Diego State University is seeking a customer-focused and detail-oriented Cashier (Accounting Technician I) to support the University Bursar's Office. This role processes and balances university payments, assists students and families with account questions, and provides accurate, friendly service across in-person and virtual channels.

Key Responsibilities

• Cashiering & Customer Service
• Collect, process, and balance payments for student fees, parking, housing, transcripts, graduation, and other university charges.
• Process refunds and payments from students, companies, government agencies, campus auxiliaries, and other organizations.
• Explain university fees, cashiering policies, billing, financial aid, registration, and related deadlines to students and families.
• Provide customer service in person, by phone, and via Zoom while assisting with payment issues and online services.
• Back Office & Operational Support
• Perform back-office duties supporting operations, collections, communications, and third-party payments.
• Review Bursar's Office documents and customer-facing web content for accuracy and recommend updates as needed.

Why Join Us?

• Serve as an important resource for students and families navigating university financial processes.
• Gain experience in cashiering, accounting support, and student financial services.
• Work in a collaborative, customer-focused environment.
• Contribute to accurate and efficient Bursar's Office operations.

Position Information

Full-time, benefits eligible, permanent/probationary position. Position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Division of Business and Financial Affairs (BFA) is at the heart of some of the larger projects on campus in recent years, including the construction of Snapdragon Stadium, as well as the implementation of my.

SDSU on campus. As part of BFA, the Department of Financial Operations is responsible for the financial and budgetary controls and procedures of the University and is directly responsible to the Vice President for Business and Financial Affairs. The Associate Vice President for Financial Operations has responsibility for Budget and Finance, Audit and Continuous Improvement, Shared Services, and the University Controller's Office, which includes the University Bursar's Office, Accounting Services, Financial Reporting, and Financial Systems Management and Analysis.

Education and Experience

Equivalent to one year of clerical accounting or financial record-keeping experience which has provided the above knowledge and abilities. Any combination of education and experience which provides the required knowledge and abilities.

Key Qualifications

General knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices. Ability to review financial documents for accuracy, completeness, validity, and adherence to standards. Previous experience in a customer service role. Cashiering/customer service in a banking or University setting is preferred.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth. Compensation:
Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department's budget and equity guidelines. Initial step placement is not expected to exceed Step 1 ($3,738 per month). Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement. CSU Classification Salary Range: $3,738 - $5,446 per month (Step 1 – Step 20).

Future increases, including step advancements, are subject to contract negotiations. Full Benefits Package Includes:
Generous Time Off: 15 paid holidays, vacation, and sick leave. Retirement:
CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public…