Operations Associate

Who are we?

We’re Chandler Asset Management, an employee-owned and independent financial services company; our concentration centers on managing taxable fixed income portfolios that are aligned with our institutional clients’ needs. We manage over $48 billion in assets and believe in the philosophy of creating value and managing risk with active management, using robust quantitative analysis and qualitative insights.

What do we value?

Great People with Great Values. Integrity, service, excellence, education and teamwork are the values that define the culture at Chandler Asset Management.

In addition to our core values, our culture is defined by 27 fundamental behaviors that describe our culture, set us apart and drive our success. From the beginning, we’ve always wanted to deliver total piece of mind through extraordinary performance. We believe our extraordinary performance and culture are driven by our dedicated and committed people.

What’s the job all about?

The Operations Associate supports the firm's investment operations functions by managing fixed income trade settlement, cash management, reconciliations, portfolio accounting support, client reporting, onboarding, and data integrity oversight. This role serves as a key resource for both clients and internal stakeholders, ensuring accurate and timely processing across the trade lifecycle while maintaining operational controls and data quality. The ideal candidate possesses strong attention to detail, a client service mindset, and a solid understanding of investment operations workflows, including Bloomberg AIM, SWIFT, DTCC, custodial relationships, and fixed income securities.

Experience with Clearwater Analytics, investment accounting, performance reporting, or composites is a plus.

The essential functions of the role include, but are not limited to the following:

• Manage the full trade lifecycle for fixed income securities, including trade capture, confirmation, settlement, and reconciliation.
• Process trades through Bloomberg AIM and coordinate settlement instructions utilizing SWIFT, DTCC, CTM, and Alert.
• Monitor trade activity, resolve settlement exceptions, and coordinate with custodians, brokers, counter parties, and internal teams to ensure timely settlement.
• Support daily cash management activities, including funding trades, monitoring balances, forecasting cash needs, and ensuring timely cash settlements.
• Serve as a primary point of contact for client inquiries, providing timely, accurate, and professional responses while escalating complex matters when appropriate.
• Support internal teams by resolving operational issues related to onboarding, client reporting, portfolio accounting, cash movements, and trade settlement.
• Assist with the onboarding of new client accounts, including account setup, documentation review, custodian coordination, and trading readiness.
• Perform daily reconciliation and data integrity reviews, investigate discrepancies, and ensure portfolio data is accurate, complete, and available to support investment decision-making.
• Coordinate with external vendors and internal stakeholders to support portfolio accounting and data management activities.
• Process corporate actions, broker communications, and trade support activities while developing expertise in custodian relationships and settlement workflows.
• Contribute to the production and quality control of recurring client reports, including monthly, quarterly, annual, and ad hoc deliverables.
• Maintain accurate records, operational documentation, and standard operating procedures while adhering to regulatory requirements and firm policies.
• Prepare operational reports and participate in projects, system enhancements, and process improvement…