Senior Investigator, AML Investigations, Financial Crimes Compliance

Are you a highly motivated and experienced AML professional ready to make a significant impact? Intuit is seeking a Senior Investigator to join our dedicated Anti-Money Laundering (AML) compliance team. In this role, reporting to the Head of AML Oversight and Intelligence, you'll be crucial in protecting our rapidly expanding financial services — encompassing Quick Books, Turbo Tax, and Credit Karma products that facilitate ACH, credit card, lending, digital wallet, cross-border payments, and bill pay — for millions of consumer and business customers.

This role is hybrid with on-site expectations 3 days per week.

• Lead end-to-end investigations of complex and high-risk cases involving potential money laundering, fraud, structuring, and other suspicious activity.
• Review transactional activity for consumer and business clients across various channels: ACH, card (credit/debit), cross-border wires, and digital payments.
• Prepare and file timely, high-quality Suspicious Activity Reports (SARs) to FinCEN in accordance with regulatory requirements and internal standards and strategic escalations to bank partners in accordance with contractual obligations and internal standards.
• Conduct enhanced due diligence (EDD) on high-risk entities or patterns, including those involving digital assets or crypto-related activity.

• Serve as a Team Lead, providing direct guidance, quality assurance, and oversight to AML/BSA investigators.
• Mentor and support junior and less experienced investigators, providing coaching, on-the-job training, and career development opportunities.
• Design and lead training programs to standardize investigative practices, improve case quality, and promote compliance knowledge across the team.
• Help prioritize investigations, assign workload, and ensure consistent application of investigative procedures.
• Act as the primary, lead person for complex or sensitive investigations and drive such investigations to conclusion.

• Develop and implement investigative procedures, workflows, escalation protocols, and quality assurance controls.
• Collaborate with Product, Data, and Engineering teams to identify data sources and improve automation and tooling for investigations.
• Help build frameworks for typologies, detection scenarios, and red flag indicators tailored to our evolving products and risk profile.

• Work closely with BSA/AML Officer, Quality Control, Risk Operations, Data Analytics, Legal, and other compliance teams to ensure a unified approach to financial crime prevention.
• Participate in internal and external audits, regulatory exams, and special projects.

• 5+ years of experience in BSA/AML investigations, financial crimes, or fraud detection, preferably at a fintech, MSB, or financial institution.
• Strong understanding of ACH, card transactions, cross-border wires, transactions bill payments, and digital money movement products.
• Proven experience with SAR drafting, filing and FinCEN reporting requirements.
• Strong leadership experience with the ability to mentor, coach, and lead other investigators.
• Demonstrated ability to mentor junior investigators and lead training programs focused on investigative standards and regulatory compliance.
• Familiarity with applicable U.S. laws and regulations including BSA, USA PATRIOT Act, FinCEN guidance, and financial crimes compliance.
• Experience using internal and external case management and investigation tools, including AML transaction monitoring platforms and third-party research tools (e.g., Chainalysis, World Check, Lexis Nexis).
• Providing guidance to product and or business partners on risks associated with fintech product launches and enhancements.

• Experience working in fintech, data environments and/or with high-volume transactional environments.
• Demonstrated experience providing guidance to product and or business partners on financial crimes compliance risks associated with fintech product launches and enhancements.
• Familiarity with transactions involving digital assets and blockchain analytics tools.
• CAMS, CFCS, or other relevant certification preferred.

• Analytical mindset with the ability to synthesize complex information quickly.
• Strong communication skills (verbal and written), including comfort presenting cases to senior leadership or regulators.
• Ability to operate in dynamic environments…