Front Desk Coordinator

Description

Robert Half is partnering with a reputable healthcare organization seeking a professional and service-oriented Front Desk Coordinator to serve as the first point of contact for patients, providers, and visitors. This role is ideal for an individual who thrives in a fast-paced clinical environment and is passionate about delivering an exceptional patient experience while ensuring smooth front office operations.

Position Overview

The Front Desk Coordinator is responsible for managing daily front office functions, including patient intake, appointment scheduling, insurance verification, and administrative support. The ideal candidate is highly organized, detail-oriented, and comfortable handling confidential information in compliance with healthcare regulations.

Key Responsibilities

+ Greet and check in patients in a courteous, professional manner

+ Schedule, confirm, and reschedule appointments using electronic medical records (EMR) systems

+ Verify patient insurance eligibility and collect co-pays and outstanding balances

+ Maintain accurate patient records and ensure proper documentation

+ Answer and route incoming phone calls; respond to patient inquiries

+ Coordinate communication between patients, providers, and clinical staff

+ Manage incoming/outgoing correspondence, faxes, and medical documentation

+ Ensure HIPAA compliance and maintain strict confidentiality of patient information

+ Support additional administrative projects as needed

Requirements

Qualifications

+ 2+ years of front desk, medical reception, or healthcare administrative experience

+ Familiarity with EMR/EHR systems and medical terminology preferred

+

Experience with insurance verification and patient billing processes

+ Strong interpersonal and customer service skills

+ Excellent organizational skills and attention to detail

+ Ability to multitask and prioritize in a fast-paced healthcare setting

+ Proficient in Microsoft Office Suite

Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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