Social Services Housing Care Manager

For more than
55 years, Family Health Centers of San Diego's (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women's care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others.

FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

Responsibilities:

• Responsible for comprehensively addressing the needs of clients with the most complex challenges affecting their health related to homelessness, unstable and unsafe housing, food insecurity, and/or other social needs.
• Develop a comprehensive, individualized, person-centered housing support plan, based on an individualized assessment ensuring the plan is reviewed, maintained, and updated under appropriate clinical oversight.
• Determine appropriate services to meet the needs of patients to include addressing social determinants of health needs effecting housing.
• Utilize best practices with patients experiencing homelessness that have complex health, disability, and/or behavioral health conditions that may include Housing First, Harm Reduction, Progressive Engagement, Motivational Interviewing, and Trauma-Informed Care.
• Assist patients with obtaining or searching for housing that covers completing housing applications, securing required documentation, assist with benefits advocacy and presenting options.
• May assist clients in supporting SSI application process in aligning eligibility, eligibility guidelines, obtaining identification and documentation for Supplemental Security Income eligibility, and overall support with the SSI application process.
• May assist with identifying and securing available resources for subsidizing rent, identifying and securing resources to cover expenses, or assisting with requests for reasonable accommodation.
• Assist with identifying, coordinating, securing, or funding one-time services and modifications necessary to enable a person to establish a basic household that expands beyond room and board.
• Provide tenancy and sustaining services to assist the client in maintaining safe and stable tenancy once housing is secured
• Provide early identification and intervention for behaviors that may jeopardize housing, education and training on the roles, rights, and responsibilities of the tenant and landlord, coaching on developing and maintaining key relationships with landlords/property managers with a goal of fostering successful tenancy, or coordination with the landlord and case management Provider to address identified issues that could impact housing stability.
• Collaborate with multidisciplinary care team in coordinating a wide array of outreach, health care, case management, patient engagement…