General Manager - Hotel

Step into the timeless craftsman charm of The Lodge at Torrey Pines. Overlooking the world-renowned Torrey Pines Golf Course with views of the Pacific Ocean, the AAA Five Diamond rated resort features 170 rooms and suites, 2 restaurants, a full-service spa, versatile meeting spaces, and unprecedented service.

The Lodge at Torrey Pines is owned by Evans Hotels
, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.

The General Manager - Hotel (“Gerente General - Hotel”) reports to the Chief Operating Officer and will be responsible for overseeing the AAA Five-Diamond rated, Lodge at Torrey Pines. This role leads and supports a team of hospitality professionals to achieve superior guest, owner, and associate results. Areas of direct oversight include Spa, Housekeeping, Security, Engineering, Groundskeeping, and Food & Beverage.

The property includes high-profile food and beverage offerings, and the General Manager will ensure we maintain and build our market presence. This position drives and maintains five-diamond service while maximizing revenue and ensuring superior financial results.

• Compensation: $250,000 - $300,000 DOE**
• Discounted Hotel Rooms for you, family, and friends.
• Free Employee Parking and/or discounted MTS Pronto Card.
• Free Meals & Refreshments during working shift.
• Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, hotel stays at our sister properties, and more!

• Coordinate, direct, and manage day-to-day hotel operations directly or by delegation to subordinate supervisors.
• Ensure that the hotel consistently delivers exceptional guest experiences in line with AAA Five Diamond standards.
• Uphold the AAA Five Diamond standards of excellence in all aspects of resort operations.
• Provide input and execute the development, implementation, and measurement of guest service standards consistent with the company’s core service standards.
• Respond to guest interactions in a professional and timely manner, achieving positive resolutions to guest concerns.
• Responsible for designing, directing, and implementing guest resort activities on a seasonal basis that drive guest experience and engagement.
• Motivate associates to exceed guest expectations and passionately uphold and elevate a positive work environment by developing a culture where the guest experience comes first.
• Lead with an employee-centric mindset that values our associates.
• Create a positive work environment.
• Hire top‑notch associates.
• Assemble skilled and cohesive teams, manage individual and group performance, provide developmental opportunities, and promote teamwork and cooperation.
• Ensure training and development programs are supported and executed.
• Incorporate five-diamond service standards into the property’s culture and training.
• Ensure a safe working environment for guests and associates.
• Support and communicate company goals and initiatives, promote company programs and act as an ambassador of the company.
• Ensure our Associate culture programs such as Evans Team Chats, Associate Engagement Surveys, Evans Check‑In, Hospitality Star, Guiding Star, and more are fully supported.
• Ensure compliance with company policies and legal requirements for all employees.
• Support and motivate the Sales, Catering, and Revenue teams.
• Work with revenue management and implement necessary rate changes to maximize room revenue.
• Closely monitor occupancy, rates, and demand forecasts; and make recommendations concerning current and future rates.
• Participate in the development of marketing strategies aimed at increasing volume and market share and investigate potential opportunities for revenue optimization.
• Ensure hotel operations are functioning within the financial…