Banquets Coordinator

Description

Why work for The Sheraton San Diego Resort?

If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience – Sheraton San Diego Resort is a fit for you! Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay, and our associates love to work!

Sheraton San Diego Resort is a downtown waterfront resort that offers you breathtaking views of downtown San Diego and the San Diego Bay. We offer a competitive pay rate and a complete benefits package; medical, dental, vision, and life insurance, paid time off, retirement plan, employee discounts, employee assistance program, and complimentary meals are provided.

This rate for this position is $24.00

Education/Experience

• Minimum 2 years’ experience in an admin or coordinator role.
• High School Diploma or equivalent education required.
• Hotel experience required.

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling includes holidays, nights, overnights and weekends depending on hotel events and functions.

Job Requirements

• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Must be detail oriented and able to multi-task efficiently.
• Must be able to speak and understand and communicate the primary language(s) used in the workplace.
• Fluency in English and Spanish.
• Requires effective communication skills, both verbal and written.
• Must possess advanced computer skills.
• Strong attention to detail and the ability to handle multiple tasks simultaneously.
• General knowledge of the city where the hotel is located and its attractions.
• Extensive knowledge of the hotel, its services and facilities.
• Strong team player, able to partner with management and other employees in a professional manner.
• Must be able to push, pull, bend, stoop, squat and stretch to fulfill job tasks.
• Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.

Job Responsibilities

• Organize and implement administrative systems & procedures and perform necessary support duties.
• Order office supplies / specialty products as needed for the department.
• Organize office / banquet storage and bulletin boards.
• Review BEO's and create weekly cover sheets for banquet boards.
• Review BEO’s and make daily adjustments to staffing as needed.
• Follow up with the Manager from the daily BEO meeting to make appropriate changes using effective verbal and written communication.
• Review and reconcile employee time edits.
• Respond to and fulfill any special banquet event arrangements.
• Follow up on special banquet event arrangements to ensure compliance.
• Responsible for communication of all necessary event information with culinary, service, and housekeeping staff; arrangements for printing of menus, procuring decorations, entertainment, and other special requests.
• Answer incoming calls to management and is the liaison between banquets, catering, management and internal/external guests.
• Coordinate and schedule appointments for management.
• Interact in courteous and professional manner with guests, vendors, and associates.
• Perform clerical duties such as typing correspondence and reports, filing, and answering phones.
• Maintain and upkeep various filing systems, including vendor information where necessary.
• Greet visitors/guests and answer questions and concerns; follow through either to resolution or refer to the appropriate manager.
• Provide administrative support for the hotel operations as needed.
• Carries out supervisor requests in accordance with hotel policies and standard operating procedures.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
• Creating PO and Invoices.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Adhere to attendance and reliability standards.
• Additional guest services duties as assigned by management.
• Follow all additional duties as assigned by management.

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please…