Conference Services Manager

Description

San Diego Mission Bay Resort is a sprawling 357‑room resort, boasting multiple dining options, a renovated pool, kids pool, Bay views, fire pits, and more. We are excited to welcome a new Conference Services Manager to our Mission Bay family.

Full‑time

As a Conference Services Manager you will create memorable experiences for guests, acting as liaison between clients, national sales and hotel staff to execute and supervise meeting banquet functions and hotel room blocks. You will provide detailed event orders, resumes and diagrams for groups, manage group billing and room blocks, and drive re‑booking and upsell for profitability.

• Provide execution and supervision of meeting banquet functions and hotel room blocks.
• Prepare detailed event orders, resumes and diagrams for groups.
• Manage group billing and room blocks.
• Deliver stellar service to maximize re‑booking and upsell.
• Act as liaison between client, national sales and the hotel.

• Two or more years of Conference Services experience in hospitality (preferred).
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Excellent customer‑service orientation and ability to anticipate client needs.
• Menu planning and food knowledge; ability to plan menus and ensure quality and presentation standards.
• Problem‑solving, flexibility and adaptability.
• Vendor management experience.
• Proficient knowledge of computer applications (Delphi preferred).
• Refined verbal and written communication skills.
• Innovative mindset to offer unique catering solutions.
• Strong time‑management and grace under pressure.
• Flexible schedule availability.

• Base salary $72,000‑$78,000 annually.
• Bonus eligible with potential annual incentive payout of 0%‑33% of base.
• Comprehensive health benefits package (medical/dental/vision).
• Supplemental benefits: short‑term disability, life insurance, hospital indemnity, pet insurance.
• 401(k) plan with employer match.
• Cell‑phone allowance.
• Onsite complimentary parking.
• Free meal in EDR.
• Hotel and restaurant discounts within Noble House Hotels & Resorts.
• Career growth opportunities and recognition programs.

People who best fit our culture are hard‑working, reliable team players with a passion for hospitality, a “can do” attitude and willingness to learn. We celebrate personalities, have fun, and are part of the Noble House Hotels & Resorts community.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) in their true authentic self. We are an equal‑opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.