Staffing Specialist

Join DCi - A Global Leader in Corporate Event Planning

DCi is seeking a Staffing Specialist to help us create unforgettable, brand-driven experiences. From local to global, personal to public, trendy to timeless; we design events that deliver impact and elevate brands.

As part of our team, you'll turn ideas into dynamic experiences through creativity and collaboration. At DCi, you'll find a supportive, team-oriented environment with approachable leadership and a culture that values innovation plus a dog-friendly office that makes work a little more fun!

Primary Objectives of Position:

The Staffing Specialist is primarily responsible for staffing programs and is the principal liaison between staff and DCi. The Staffing Specialist works to ensure that DCi is always competitive in the industry relative to staff compensation and practices, maintains an active and visible presence on the team, drives recruitment, implements new systems and efficiencies within their department, and builds on DCi's reputation of being a preferred employer among DMCs.

This position advises the Account Management team on how to best staff programs and forecasts staffing needs. The Staffing Specialist is also responsible for exercising judgement to ensure that the highest level of service is met while maintaining exemplary relationships with the staffing community and other departments.

Major Areas of Accountability:

• Responsible for booking staff for all site visits and programs
• Knowledgeable on staff skillsets and program needs, working to book the most suitable staff for each shift
• Maintains healthy and respectful relationships with all staff and acts as the principal liaison between staff and DCi
• Regularly confirms all staffing events in Dynamics are current and accurate in order to adequately staff programs
• Maintain accurate and up to date staffing information in Dynamics at all times
• Manage availability of top staff in Dynamics, keeping abreast of staff schedules to quickly fulfill staffing needs, strategically forecasting staffing requirements during busy seasons
• Ensure all booked staff have confirmed their shifts in advance of program start date, replace any staff cancellations which may occur prior to or during program operation
• Manage timelines of trip sheets, ensuring they are completed by Account Managers and sent to staff in a timely manner to allow staff confirmations and replace shifts prior to program operation
• Onsite management of staff for programs over $250,000 in revenue as requested
• Maintain onsite presence to build rapport with staff and become familiar with DCi services and operational venues including hotels and airports (at minimum once per month)
• Work closely with Account Managers and Business Development Planners to ensure timely staffing requests are submitted by each department, assisting with forecasting as needed
• Offer insight and mentorship as needed to ensure other departments are knowledgeable and proficient in staffing processes
• Provide back-up support to the Staffing Coordinator
• Validate and approve bi-weekly staff payroll
• Ensure all shifts and supplemental earnings are coded properly by the deadline
• Work closely with the Human Resources Manager to resolve discrepancies, manage special pay, and labor law compliance, e.g., sick pay, new hire notices, overtime, etc.
• Email Account Mangers once payroll reports are saved in the program files and follow-up to ensure reviews are completed for timely processing of field staff timecards
• Cross check staff bookings against payroll reports to confirm staff are paid for all hours worked, follow up with any staff with missing hours/reimbursements to ensure all timecards are submitted within (30) days of hours worked.
• Complete various agency reports, including EDD claims and audits, and employment verification forms

Staff Relations:

• Forecast staffing needs in current and new territories for all upcoming programs
• Manage staff recruiting by posting openings on recruiting sites, requesting referrals from current staff, reviewing resumes, and conducting interviews with qualified candidates
• Send offer letters to pre-screened candidates for staff positions, negotiating…