Senior IT Systems Engineer

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Job Summary:

Trellis Ware Technologies is a worldwide leader in advanced algorithms and communications systems, seeking a Senior IT Systems Engineer to tackle IT challenges within their Engineering Department. This role involves managing Windows-based IT systems, collaborating with engineering teams, and ensuring reliable operations while enhancing team cohesion and professional development.

Responsibilities:

• Define, design, analyze, implement, test, debug, and administer network and systems for daily IT operations, recommending improvements to ensure reliable operation of our business-critical IT environment.

• Oversee overall planning, upgrades, maintenance, and problem resolution for the company's office and lab computer environments, with a strong focus on Windows-based platforms.

• Develop and maintain comprehensive documentation of IT systems and standard operating procedures.

• Diagnose and resolve complex technical hardware, software, and system issues.

• Monitor the computing environment, suggesting changes to enhance security and operations while staying abreast of current technology trends.

• Independently plan, manage, and execute the implementation of new applications in support of emergent customer needs, consulting with users to define hardware, software, or system functional specifications.

• Install, test, and troubleshoot network equipment.

• Collaborate closely with hardware and software engineering teams to develop and implement technology solutions for Linux Server and Desktop systems.

• Develop and maintain Linux compute farms, including user management, access controls, and permissions.

• Work with IT management and Dev Ops to identify engineering needs and recommend enhancements. Support Dev Ops with server builds and application installs and upgrades.

• Develop, maintain, and administer logging and log consolidation systems, analyzing logs for security and performance issues.

• Collaborate with the IT Team on various infrastructure projects.

• Maintain engineering software tools, including installation and license management.

• Engage with third-party vendors to identify services that supplement internal capabilities.

• Develop and maintain engineering lab computers and networks.

• Assist engineers with script writing and other direct program activities.

• Maintain a high level of hardware and software security for the enterprise, including managing desktop and server patch management and antivirus updates.

• Stay current with new and emerging technologies, making recommendations when appropriate, including attending training courses and webinars.

• Successfully manage projects to closure on schedule, to technical specifications, and within established budgets/parameters.

• Mentor and assist other IT department members.

• Maintain current and future IT documentation.

• Be available on-site between the core hours of 9:00 AM to 4:00 PM, Monday to Friday, with availability for occasional out-of-hours issue resolution and scheduled patch management.

• Perform additional duties as requested or assigned.

Qualifications:

Required:

• Bachelor's degree in Computer Science or equivalent.

• Minimum of five (5) years of experience in a similar role. Ten (10) or more years of experience in lieu of a degree will be considered.

• Strong analytical skills with the ability to resolve a wide variety of complex issues; capable of defining problems, identifying options, trends, costs, and benefits to recommend and execute solutions.

• Ability to work independently, demonstrate initiative, and interact effectively with various engineering development teams.

• Excellent oral and written communication skills.

• Strong fundamental…