Program Analyst, Senior

Job Area

Operations Group, Program Analyst

Qualcomm Technologies, Inc.

Assists with program development and implementation through managing processes, procedures, and tools that improve efficiencies. A Program Analyst coordinates across teams and monitors timelines, budgets, risks, and priorities to achieve program progress. Typically, a program needing a Program Analyst will be of significant size and will require expertise related to the development of project management mechanisms.

• Associate's degree in Business Administration, Management, Computer Science, Engineering, Computer Science, or related field.
• OR
• High School Diploma or equivalent and 1+ year of relevant work experience.

• Bachelor's degree in Business Administration, Management, Engineering, Computer Science, or related field.
• 3+ years of experience creating, scheduling, and maintaining program plans or related experience.
• 2+ years of experience with program management tools.

• Regularly coordinates with internal customers and 3rd parties on complex hardware programs to identify and meet demand, track and communicate program status updates, and ensure compliance with processes and guidelines.
• Prepares chipset and platform status for core meetings under guidance of the Chipset/Hardware Program Managers and documents key discussion points, project plan changes, and stakeholder needs.
• Contributes to and updates project plans to support hardware planning, build, and distribution, including logistics, on large programs. This includes managing the priorities, timelines, critical tasks, and stakeholder identification for each task. Tracks the progress and execution of chip and platform deliverables to ensure deadlines are met, and identifies and escalates issues that may impact deadlines.
• Manage Hardware Test Platform builds by working with the Hardware Engineering support teams and internal manufacturing facility. This includes demand collection and vetting, allocations and distributions. Manage through any build disruptions and capacity constraints during the course of the project.
• Collects, compiles, monitors, and maintains budget data, identifies potential issues, and communicates to the Chipset/Hardware Program Manager.
• Coordinates chipset and platform allocations and deliveries by following proper project management practices with some guidance from the Chipset/Hardware Program Manager.
• Manages and communicates changes in program timelines, priorities, and deliverables to stakeholders.
• Identifies risks and issues in limited capacity that occur throughout the program lifecycle, communicates issues to the Hardware Program Manager, and identifies team members needed to determine a solution.
• Gathers, analyzes, and interprets data and program metrics using advanced tools (e.g., macros, pivot tables, charts, graphs) and resolves inconsistencies.
• Maintains and updates databases using advanced aspects of data management tools (e.g., Excel, agile).
• Synthesizes moderately complex data and metrics into a summary of key trends, risks, and changes, and presents results into a report that can be easily understood by key stakeholders.
• Gathers feedback and implements improvements to assigned planning processes, tools, and methods.
• Requires a flexible work schedule, regularly shifting some work to early morning or evening hours to interface with teams in Asia.

• Working independently to complete multiple parallel tasks with some supervision.
• Providing some supervision/guidance to others.
• Making decisions that are moderate in impact; errors may have relatively minor financial impact or affect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct.
• Using verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question. May require basic negotiation and influence, cooperation, tact, and diplomacy, etc.
• Completing most tasks with multiple steps which can be performed in various orders; some…