IT Service Desk Specialist II Security Clearance
Job in
San Diego, San Diego County, California, 92108, USA
Listed on 2026-03-03
Listing for:
American Systems Corporation
Full Time
position Listed on 2026-03-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities As an IT Service Desk Specialist you will have the opportunity to do the following:
* Deliver exceptional assistance and expert advice to end users who encounter issues with hardware, software, and systems.
* Diagnose problems, and provide practical solutions to ensure seamless user experiences.
* Resolve both computer software and hardware issues, acting as a pivotal point of contact for users navigating challenges with various technologies and operating systems.
* Serve as the escalation path for tackling moderately to highly complex technical problems, ensuring swift and effective resolutions.
* Support our customer base, particularly during peak periods or when staffing levels are reduced.
* Engage in more diverse and challenging tasks leveraging your experience and technical prowess to exceed user expectations. Qualifications
* Minimum Education:
Bachelor's degree and/or equivalency.
* CompTIA Security +/IT Security Designation: ADP/IT-II
* Investigation
Required:
Tier 3 (T3)
* IA Technical/Management Designation: IAT II and CE Experience in this Discipline:
Four (4) years of progressive experience demonstrating the required proficiency.
* Experience with Active Directory, Exchange, or other enterprise-level IT systems.
* Familiarity with remote desktop support tools and techniques.
* Experience with scripting or automation tools. Pay Transparency Statement AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $49,600.00/Yr.
- USD $82,800.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO Statement EEO Race/Sex/Disability Status/Veteran Status
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