Program Coordinator

We are seeking a highly organized and detail-oriented Project Coordinator to support operational programs involving damage reporting, scheduling, and incident-related workflows. This role requires close coordination with engineers, claims teams, field personnel, and other technical or union-based groups. The ideal candidate has experience in technical, engineering, construction, or first-line personnel environments—and brings the temperament to work with diverse stakeholders in fast-paced, occasionally high-pressure situations.

This position is ideal for someone who has grown through administrative, project coordination, or operational support roles and is looking to broaden their scope in a technical or industrial environment.

• Coordinate day-to-day project activities
  , including scheduling, tracking, and following up on damage reports and troubleshooting tasks.
• Interface with engineers, claims personnel, field teams, and union groups to ensure smooth communication and timely resolution of issues.
• Manage the lifecycle of damage reports
  , including intake, documentation, updates, and closure.
• Use Excel to track and analyze workflows, timelines, and project metrics.
• Enter and manage damage report data in SAP (training can be provided for strong candidates without SAP experience).
• Prepare operational summaries, status updates, and reports for internal stakeholders.
• Assist with cross-functional communication
  , ensuring alignment between claims, engineering, and field operations teams.
• Support process improvement initiatives to enhance speed, accuracy, and consistency in damage-report handling.
• Maintain organized project documentation and ensure compliance with company procedures.
• Perform other administrative and coordination tasks to support project managers, engineers, and field teams.

• 5–8 years of progressive administrative or project coordination experience
  , ideally in technical, engineering, construction, utilities, or first-line personnel settings.
• Demonstrated ability to work with technical teams, field staff, or unionized groups
  , with strong interpersonal and conflict-resolution skills.
• Strong proficiency in Microsoft Excel (pivot tables, lookups, tracking sheets, etc.).
• Experience coordinating multiple priorities in environments that may involve incident response
  , field operations, or technical troubleshooting.
• Excellent organizational and communication skills, with a focus on accuracy and follow-through.
• Ability to manage sensitive information and communicate professionally across diverse teams.

• Experience working in construction, engineering, or industrial environments
  .
• Exposure to utility operations
  , damage assessment workflows, or infrastructure projects.
• Experience with SAP or similar enterprise reporting tools.
• Background supporting engineers, field technicians, or operational teams
  .
• Ability to work in dynamic settings requiring fast prioritization and strong situational awareness.

• Calm, professional demeanor while working with union personnel, technical teams, and diverse stakeholder groups
  .
• Strong ownership mindset and ability to follow tasks through completion.
• Detail-oriented with strong documentation skills.
• Proactive problem-solver with the ability to anticipate stakeholder needs.
• adaptable—comfortable shaping and evolving within a growing role.