Commercial Contracts Analyst

Our client, a US Fortune 250 company and a global medical technology corporation serving customers in Clinical Labs, Health care research & Pharmaceutical industry, seeks an accomplished Commercial Contracts Analyst.

Pay Rate: $35.00/hr. – $40.00/hr.

The Service Portfolio Analyst serves as the primary reviewer of customer service contract terms, redlines, service level agreements (SLAs), warranties, and support obligations. This role works closely with:
Contracts, Service Operations, Technical Support, Field Service Teams. The analyst evaluates customer requests, assesses operational and contractual risk, recommends compliant alternatives, and determines product eligibility for support contract renewals.

• Review email requests and Salesforce cases.
• Evaluate customer contract redlines.
• Analyze service terms, warranties, SLAs, and support obligations.
• Respond to customer requests with compliant business solutions.
• Maintain contract redline response repositories.
• Review product configurations and service eligibility.
• Validate serial numbers.
• Validate product lifecycle status.
• Validate supportability of customer equipment.
• Identify end-of-support products.
• Identify non-standard configurations.
• Identify third‑party devices.
• Recommend replacement options.
• Recommend time & material support.
• Recommend service exceptions.
• Prepare recommendations for quoting and entitlement setup.
• Support continuous process improvement initiatives.

• Review customer contract redlines.
• Interpret contractual risk.
• Develop compliant responses.
• Support contract negotiations related to service obligations.
• Review products for contract renewal eligibility.
• Assess technical compatibility with support offerings.
• Analyze lifecycle and supportability risks.
• Validate product configurations.

• Partner with:
  Contracts, Technical Support, Field Service, Quoting Teams.
• Provide recommendations for service delivery and contract execution.

• Utilize SAP for product and contract review.
• Create reports and dashboards using Power BI and Excel.

• Bachelor's Degree Required.
• Minimum 2+ years of experience in Commercial Contracting, Contract Administration, Service & Support Operations, or Customer Contract Review.
• Proficiency with Excel, SAP, Power BI, PowerPoint.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants with criminal histories are considered in a manner consistent with local, state and federal laws.