Systems Analyst, Senior|Systems Analyst, Senior

Job Description Summary

IT Systems Analyst to provide production operations support to a highly customized globally deployed Infor Workbrain 5.1 Time & Attendance system and project support for an upgrade of the system to Infor WFM 7.2. Must be effective working independently and as part of a highly collaborative global team.

Ideally, the candidate is located in or near San Diego as work may return to the office 1-2 days per week at some point over the 12 months duration. The job requires collaboration during regular Pacific Standard Time (PST/PDT) work hours with flexibility to accommodate some hours aligned to the EMEA, India and APAC time zones.

• Infor Workbrain version 5.1 configuration and administration
• Infor WFM version 7.x configuration and administration
• Minimum 5 years of experience supporting Time & Attendance solutions
• Infor Workbrain/WFM Cognos Reports spec, design, execute knowledge & skillset
• Knowledge of WFM v7 workflow automation design and configuration
• SQL knowledge – able to read and write SQL
• Expertise in extracting, clarifying, documenting business requirements and translating them into specifications for design and development
• Very strong communicator using verbal and written forms including remote collaboration tools like MS Teams, SharePoint, etc

Analyzes complex business problems to be solved with automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems.

May lead cross-functional linked teams to address business or systems issues.

• Work under some supervision
• Make decisions that are moderate in impact; errors may have relatively minor financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct
• Communicate verbally and in writing to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question
• Plan and prioritize tasks, perform multiple steps that can be performed in various orders; handle mistakes that may result in rework
• Apply deductive and inductive problem solving; use multiple approaches; handle missing or incomplete information; perform intermediate data analysis/interpretation
• Exercise creativity to draft original documents, imagery, or work products within established guidelines
• Perform troubleshooting, assist on complex issues related to bugs in production systems or applications, and collaborate with subject matter experts on issues
• Adapt to significant changes and setbacks to manage pressure and meet deadlines independently
• Assist with analysis of complex issues related to production systems or applications and collaborate with subject matter experts
• Manage individual project priorities, deadlines, and deliverables with minimal supervision
• Communicate with project lead via email and direct conversation to make recommendations about overcoming impending obstacles
• Collaborate with more senior Systems Analysts and/or business partners to document and present recommendations for improvements to existing applications and systems
• Manage projects of small to medium size and complexity, perform tasks, and apply expertise in subject area to meet deadlines
• Identify test scenarios and/or cases, oversee test execution, and provide QA results to the business
• Determine which work tasks are most important for self and junior personnel, manage distractions, and independently deal with setbacks in a timely manner
• Create and review functional and/or system specifications that meet business user requirements, often for small to medium size and complexity projects
• Anticipate complex issues and discuss within and outside of project team to maintain open communication
• Serve as technical…