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Help Desk Specialist; L1-L2 - Windows & Office Support
Job in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-06-27
Listing for:
GlobalXperts
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Global Xperts is looking for a Level 1 & 2 Helpdesk Support Technician in San Diego, CA. In this role, you will support over 600 users primarily via phone, handling common issues like password resets and email inquiries. The ideal candidate has 1-3 years of experience in technical support, specifically with Windows 7 and Microsoft Office 2010. Excellent communication and interpersonal skills are essential for team collaboration.
The position requires managing 15-20 calls a day and may involve creating training materials as needed. Positive attitude and willingness to ask for help are important traits.
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