Alternance - Assistant​/Assistante User Researcher; H​/F​/X

Canal+ Group Alternance Opportunity

Bienvenue chez CANAL+ Group! We are dedicated to creating the best content and an immersive experience for our millions of subscribers: emotions and sensations guaranteed! If you want to work behind the screen, you will find your place among our 17,000 passionate people worldwide! And doing your internship here provides a unique experience! The TECH CANAL+ teams? More than 500 experts who find the latest technologies to make our subscribers' experience unique.

One word: more agility and innovation! Ok that's two words… You will join our Global Product Direction, in charge of the evolution of our flagship product: the CANAL+ app. Product teams that take care to improve the viewing experience on many devices (iOS, Android, Web, set-top boxes, ISPs boxes, smart TVs, game consoles, etc.). In the User Research team, you will directly intervene in the studies we conduct daily with our subscribers to study their product usage, their usages, and behaviors.

Our current projects include:
How do our African continent subscribers use their mobile to resubscribe each month? Our field observations will allow us to better understand their journey. What subscription experience do we have that better convinces our prospects? Continuously improving our subscription journeys is part of the team's daily routine. And many usability tests on our upcoming features that always seek to make the product better and improve our subscribers' viewing experience.

Your role and missions As an Alternance User Research, you will contribute to the studies conducted with our subscribers and prospects to better understand their usages, expectations, and experience with the CANAL+ app. Accompanied by the User Research team, your missions will include:
Contribution to the preparation and realization of user studies (usability tests, interviews, exploratory studies), under supervision. Participation in the analysis of qualitative data and the formalization of the main lessons learned. Contribution to the production of research deliverables (syntheses, journeys, experience maps, restitution supports). Participation in exchanges with the product teams to understand the context of the studied issues. All these missions will be carried out in a duo with a member of the User Research team, in a logic of progressive learning and skill development.

About you There is no typical profile, but curious candidates who want to learn:
You want to understand who our subscribers are and how they experience streaming consumption? You have notions of user research methodologies (user tests, observations, interviews, user journals, etc.)? You have a marked appetite for product design and user experience (UX)? You are looking for an internship with stimulating missions, a team that will help you develop your skills? And you want to join a major player in the media world!

Then this internship opportunity available in September 2026 is for you!

The process A first phone interview with an HR team member + 1 interview with the manager and a team member, about 2 weeks in total, via video or in person! The perks An CANAL+ subscription to be an expert on our universes! The CANAL+ STUDENT CLUB experience: integration, studio visits, career coaching, after works, … Possibility to attend shows, conferences, and many other events Participation & Stock Options Holidays: legal holidays (including 5 revision days) + 1 day per quarter offered by the CANAL+ Group Access to the CSE The classic benefits: access to the company restaurant or meal vouchers, sustainable mobility pass, … And remote work?

Possibility with your manager's agreement! As a media, producer, and distributor of content, the CANAL+ Group has a particular responsibility. Internally or on screen, we support ambitious, inclusive, and respectful of planetary limits creation. We act for equality between women and men, against all forms of discrimination or harassment We act for equal opportunities and inclusion of all We act to reduce our environmental impact and eco-design our products