Senior UX Designer

The Position

The Senior UX Designer is an individual contributor role focused on creating intuitive, scalable, and user-centered experiences across Veracyte’s internal systems and customer-facing portals. This role partners closely with Product, Engineering, and Operations to translate complex diagnostic workflows into seamless digital experiences that drive usability, efficiency, and customer satisfaction.

As a strong design thinker, this individual applies deep subject matter expertise to solve complex challenges, exercises independent judgment, and collaborates effectively with cross-functional stakeholders to achieve business and user goals. The role requires expertise in multi-persona design, experience within Salesforce ecosystems, and proficiency with modern design tools such as the Adobe Creative Suite and Figma.

Location:

This is a hybrid position based in our San Diego or South San Francisco office. Based on candidate location, we may consider U.S. remote.

• Design end-to-end user experiences across portal and internal workflows, ensuring consistency across multiple products and personas (providers, lab operations, internal users)
• Transform report designs from the Adobe Creative suite into responsive HTML/CSS templates for automated report generation, partnering with engineering and QA teams to support Salesforce integration, dynamic data population, rendering validation, and ongoing template optimization.
• Create wireframes, prototypes, and high-fidelity designs that aligned to brand guidelines using Figma
• Collaborate with Product Marketing, Customer Care and Engineering to translate complex workflows (e.g., ordering, sample tracking, billing) into intuitive interfaces within Salesforce environments
• Conduct user research, usability testing, and persona development to inform design decisions
• Define and maintain reusable design components and contribute to design systems
• Document user flows, interaction patterns, and design specifications for development and QA
• Analyze user feedback and data to continuously improve usability and experience quality
• Lead UX design efforts for complex projects and represent the UX function across project phases
• Ability to design immersive, differentiated experiences for modern UI frameworks (e.g., React), supporting both front-end and full-stack development.

Required Qualifications:

• Bachelor’s degree in Business, UX/UI Design, Graphic Design, Human Factors Engineering, Social Sciences research, or equivalent
• A minimum of 5 years of UI/UX design experience for enterprise or customer-facing applications
• Strong proficiency in InDesign, Illustrator, and Figma (or similar design tools)
• Experienced designing within Salesforce (Sales/Service Cloud, Lightning Experience)
• Proven ability to design for multiple personas and workflows across patient and provider ordering experiences, delivering intuitive portal UI/UX components that enhance the digital customer experience throughout the cancer care journey
• Strong understanding of user-centered design, interaction design, and usability principles
• Proficiency in HTML/CSS, responsive design, translating visual designs into functional code
• Experience conducting user research and translating insights into design improvements
• Strong analytical, problem-solving, and communication skills
• Ability to work independently in a fast-paced, cross-functional environment
• Collaboration with Corporate Digital Marketing for branding initiatives
• Incorporates UX design for Epic (primary EHR), driving improved workflows and user experience impact.
• Excellent attention to detail and strong communication skills

• Experience designing healthcare, diagnostics, or laboratory workflows
• Familiarity with integrated ecosystems (Salesforce, EMR/Epic, lab systems)
• Experience building or contributing to design systems or component libraries
• Understanding of accessibility (WCAG) and compliance considerations
• Experience designing data-heavy or workflow-driven interfaces
• Experience working in Agile environments with Jira

For candidates based in our San Diego office, the salary range is $165,000 - $180,000.

For candidates based…