Field Systems Engineer

Position Title: Field Systems Engineer

Department: Business Development

Reports To: Director of Strategic Partnerships

Location: San Diego, CA

FLSA Status: Exempt

Position Type: Full-Time

NSW Integrated Systems designs, installs, and supports mission-critical electronic security and low-voltage technology solutions throughout Southern California. Our customers include healthcare systems, life sciences organizations, educational institutions, commercial facilities, and government agencies that depend on reliable, thoughtfully engineered technology solutions. We build long-term relationships by combining technical excellence with exceptional customer service.

The Field Systems Engineer is a technical overlay, supporting the Business Development team in strategic customer opportunities and delivering successful client solutions. This role provides pre‑sales design expertise, technical consultation, and proposal support, while also assisting post‑sale as needed to ensure smooth project implementation. The Field Systems Engineer serves as a bridge between sales, estimating, engineering, and operations, ensuring proposed solutions are technically sound, competitive, and aligned with customer requirements.

• Partner with Business Development team members to support client engagements, presentations, and
• Conduct needs assessments, site surveys, and technical discovery meetings with prospective and existing clients.
• Develop system designs, scopes of work, BOM’s, and proposal documentation in collaboration with estimating and engineering.
• Deliver technical sales presentations and product demonstrations to support client decision‑making.
• Act as a subject matter expert on low voltage systems, advising pre‑sales staff and clients on best‑fit solutions.
• Provide post‑sales technical support as needed, including clarifications and design adjustments during
• Collaborate closely with project managers and operations teams to ensure smooth handoffs from sales to delivery.
• Maintain up-to‑date knowledge of manufacturer offerings, technology trends, and industry best practice.
• Support RFP responses, proposals, and bid strategies to enhance competitiveness.
• Represent the company at trade shows, industry events, and client‑facing functions when required.

• Minimum 3–5 years of experience in sales engineering, design, or technical consulting for low voltage systems.
• Strong working knowledge of security systems, video surveillance, access control, audiovisual, nurse call, structured cabling, and related technologies.
• Proven ability to collaborate effectively with business development, engineering, and operations teams.
• Ability to read and interpret construction drawings, specifications, and technical schematics.
• Excellent communication skills with the ability to translate technical concepts into client‑friendly solutions.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Experience working directly with end‑users, consultants, general contractors, and design teams.

• Manufacturer and industry certifications a plus.
• Familiarity with CRM platforms (Monday, Salesforce, Hub Spot, or similar).
• Previous field experience in installation, project management, or system commissioning.

• Hybrid position with regular in‑office presence and flexibility to work remotely as approved.
• Travel to client sites, job sites, and vendor locations as needed.
• Standard business hours with flexibility to support client schedules and project needs.

• Family:
  Support one another and build lasting relationships.
• Accountability:
  Own commitments and follow through.
• Integrity:
  Do the right thing even when no one is watching.
• Trust:
  Build confidence through competence and consistency.
• Honesty:
  Communicate openly, respectfully, and truthfully.
• Competitive salary (DOE)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development and certification opportunities

This position description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. NSW Integrated Systems reserves the right to modify this position description at any time based on business needs.