Senior Design Program Manager, Prime Video, Prime Video

Description

Are you interested in shaping the future of entertainment? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is changing the way people watch movies and TV. From one service, we're delivering versatile ways to watch hundreds of thousands of movies, TV series, and live events on the web, mobile, and TV.

Our service is available in more than 200 territories globally, and we're just getting started.

The Amazon Prime Video UX team is seeking a self-motivated, ownership-minded, and nimble Senior Design Program Manager to be a force-multiplier for our UX Design & Research team, amplifying our efforts and impact. We design innovative experiences allowing customers around the world to discover, purchase, and watch the latest digital video content live and on demand.

You will collaborate closely with designers, researchers, engineers, product managers, and other program managers leading projects throughout the planning, design, and development cycle. Your emphasis will be on planning and prioritization of design deliverables, resource management, schedule tracking, mitigating project risks, and collaborating with design leadership to deliver innovative solutions across work streams. You will be a key part of a UX Design and Research team collaborating across all aspects of the Prime Video service.

Come build the future of entertainment with us!

Key job responsibilities

- Partner with UX leadership in key project decision-making, including: requirements gathering, scheduling, design roadmap management, resource allocation, and coordination of teams and reviews

- Program manage key Design projects

- Lead design delivery by managing team backlogs and removing obstacles, coordinating reviews with stakeholders and leadership, communicating team status, and empowering designers to own their timelines

- Act as a bridge between UX, Engineering, and Product Management (PM) teams and other cross functional team members, connecting various groups and making sure interdependencies are understood and planned for

- Anticipate bottlenecks, provide escalation management, and balance the customer needs versus business goals and technical constraints

- Implement durable and repeatable processes and tools to help us prioritize, plan and manage multiple parallel projects across the team and our stakeholders

- Standardize, socialize, and continuously improve our user-centered design process

- Enable creative solutions by leveraging design acumen, high judgement, and knowledge of business and customer experience best practices

- Define success metrics and be responsible for ensuring their implementation for all our work

- Promote a sense of transparency, visibility, and community among our team

- Navigate and prioritize evolving initiatives in a fast-paced environment

About the team

Prime Video's vision is to be the world's most loved premium video service, and in doing so to become the default entertainment hub, globally for customers. The PV User Experience (PVUX) team's role is to reduce complexity and design fun, easy-to-use apps, where customers love to watch our content.

Basic Qualifications

- 6+ years of design program management experience

- Experience understanding needs of business and end customers and translating them into right solutions

- Experience gathering and analyzing large amounts of data and delivering continuous business improvements

Preferred Qualifications

- Knowledge of project management tools and methodologies (agile to waterfall)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the…