Director, Instructional Technology & Web; Administrator II

Position Summary

San Diego State University is looking for a strategic and innovative Director of Instructional Technology & Web to lead the university’s instructional technology, web services, accessibility, and instructional design programs. Reporting to the Senior Associate Vice President and Deputy CIO, this role provides vision, leadership, and operational oversight for a multidisciplinary team responsible for delivering accessible, user-centered digital experiences that support teaching, learning, and engagement across the university.

• Strategic Leadership & Digital Innovation
  • Develop and execute strategic plans, service roadmaps, and governance frameworks for instructional technologies, web services, and accessibility initiatives.
  • Provide strategic direction for the university’s learning management system (LMS), instructional technology platforms, and digital learning ecosystem.
  • Establish standards, policies, and best practices for instructional design, web development, accessibility, and content management.
  • Evaluate emerging technologies, industry trends, and regulatory requirements to inform institutional strategy and service enhancements.
• Web Services, Accessibility & Digital Experience
  • Lead the strategy and governance of SDSU’s web presence, ensuring a cohesive, accessible, and institutionally aligned digital experience.
  • Oversee web content management systems, digital platforms, and accessibility initiatives across the university.
  • Direct Accessibility Technology Initiative (ATI) compliance efforts and support adherence to ADA, WCAG, CSU, and other regulatory requirements.
  • Advance Universal Design for Learning (UDL) and accessible instructional materials across all learning environments.
• Staff Leadership & Operational Oversight
  • Provide leadership, supervision, and professional development for a multidisciplinary team of web developers, instructional designers, accessibility specialists, and technology professionals.
  • Establish performance expectations, assign priorities, and support staff growth and success.
  • Foster a culture of collaboration, accountability, innovation, and continuous improvement.
  • Oversee daily operations to ensure high-quality service delivery and effective resource utilization.
• Project, Budget & Vendor Management
  • Lead enterprise technology projects, including system implementations, upgrades, platform enhancements, and integrations.
  • Coordinate project planning, stakeholder engagement, resource allocation, testing, and implementation activities.
  • Manage departmental budgets, procurement activities, vendor relationships, contracts, and software licensing agreements.
  • Monitor service metrics and operational performance to support strategic decision-making and continuous improvement.

• Shape the future of digital learning – Lead initiatives that enhance teaching, learning, accessibility, and engagement for students, faculty, and staff across SDSU.
• Drive university-wide impact – Influence the strategy and evolution of instructional technologies, web services, and digital experiences at an institutional scale.
• Lead a talented multidisciplinary team – Support and develop professionals across web development, instructional design, accessibility, and technology services.
• Advance innovation and inclusion – Champion accessible, user-centered technologies that expand opportunity and improve outcomes for the SDSU community.

As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation. See what it’s like to work at the CSU—watch our video and imagine your future here:
Working at the CSU.

• This is a full-time, at-will role, offering comprehensive benefits.
• Position is designated exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 1 day per week with onsite work in San Diego.

The mission of the Information Technology Division is to develop the long-term…