Senior Director, Technology Infrastructure & Operations

Overview

Quidel Ortho is a leading in‑vitro diagnostics company, formed by the combination of Quidel Corporation and Ortho Clinical Diagnostics. Joining the company means working in a culture that prioritizes employee happiness, collaboration, and service excellence. We invite candidates to help advance diagnostics for a healthier future.

Senior Director, Infrastructure & Operations – responsible for modernizing and operating core technology services across cloud, network, compute, storage, collaboration, service management, endpoint technologies, and site infrastructure worldwide. The role includes business continuity, operational resilience, cybersecurity execution, and end‑user experience.

• Develop and lead the enterprise infrastructure and operations strategy aligned with business priorities, resiliency objectives, and security requirements.
• Own architecture, delivery, and ongoing operations of core infrastructure services including cloud platforms, networks, compute, storage, identity, collaboration, endpoint management, and site technology.
• Establish and mature an operating model for infrastructure and end‑user services to improve reliability, service quality, scalability and cost effectiveness across global locations.
• Lead cloud and hybrid infrastructure strategy, including capacity planning, performance optimization, environment standardization, and operational automation.
• Partner with cybersecurity, enterprise applications, data & AI, and business teams to meet integration, performance and compliance requirements.
• Oversee IT service management disciplines (incident, problem, change, release, asset, configuration, request) with clear ownership and accountability.
• Define and manage service level objectives, operational KPIs, and executive reporting for uptime, response times, issue resolution, customer satisfaction and cost performance.
• Lead disaster recovery, backup, business continuity and resilience planning to reduce risk and improve recovery readiness.
• Drive infrastructure modernization initiatives – automation, observability, standardization, technical debt reduction, and lifecycle management.
• Manage strategic vendor relationships, outsourced services and infrastructure partners, including commercial negotiations and performance management.
• Lead global teams across infrastructure engineering, cloud operations, end‑user computing, service desk and field support.
• Shape talent strategy and organizational design for infrastructure and operations teams – workforce planning, capability development and succession planning.
• Accountable for budget planning and oversight, prioritization of investments and resource allocation across infrastructure and operations.
• Influence enterprise level decision making and communicate with executive leadership on strategy, risks, performance and investment priorities.
• Perform other work‑related duties as assigned.

• Bachelor’s degree in a related field (advanced degree preferred).
• 15+ years of experience or 10+ years with progressive leadership in complex global enterprise environments.
• Demonstrated experience leading infrastructure, operations, cloud platform or enterprise technology roles with responsibility for multiple teams.
• Strong understanding of cloud and hybrid infrastructure architecture, network and platform operations, end‑user computing, service management and operational governance.
• Experience establishing scalable operational processes, service metrics and performance management disciplines across distributed teams and global environments.
• Excellent stakeholder engagement and executive communication skills.
• Solid knowledge of operational risk management, disaster recovery, change control and compliance requirements.
• Leadership experience in large scale transformation initiatives and adoption of new standards.
• Travel 10‑15% onsite as required.
• Not eligible for visa sponsorship.

• Regulated industries such as diagnostics, healthcare, medical device or manufacturing.

Salary range: $200,000 – $250,000, plus bonus, equity and long‑term incentive eligibility. Full benefits package includes medical, dental, vision, life, disability, 401(k), employee assistance program, employee stock purchase plan, paid time off, and paid holidays.

Quidel Ortho is an equal opportunity employer. We consider all applicants equally regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran or disability status, or genetic information. We provide reasonable accommodations upon request.