Sr. Site Reliability Engineer - Observability

Sr. Site Reliability Engineer - Observability

Software Engineering:
Santa Barbara, California;
Dallas, Texas;
San Diego, California. Remote locations:
California, United States;
San Francisco, CA;
Denver, CO;
Atlanta, GA;
Chicago, IL;
Washington DC, United States.

You will help build and improve common infrastructure, reliability, quality, and observability patterns. Your responsibilities include exception reporting, capacity planning, monitoring and alerting, backups, runbooks, configuration management, DDoS protection, infrastructure as code, and disaster recovery. You will collaborate with engineering teams to enhance reliability and support the business success of App Folio.

You will be a member of the team that provides scalable observability and infrastructure for core components of the App Folio Real Estate Platform. You will help build reliable, critical services and support rapid growth of new features.

We need someone who enjoys supporting teams, enabling self-sufficiency, and building reliable, simple systems. The role requires on‑call responsibilities. You should have strong communication skills and value teamwork, openness, integrity, ownership, and attention to detail.

• Experience developing Service Level Indicators and Service Level Objectives for the above systems.
• Proven ability to diagnose and monitor performance and reliability issues across the stack (relational databases, web servers, networking, OS, containers, load balancers, etc.). Chase down performance problems and uncover root causes of system failures.
• Strong coding background; wrote code for critical tasks or in production. Languages not critical, bonus points for Go, Ruby, or Python.
• Expertise with Infrastructure as Code (Terraform, Cloud Formation, Pulumi, etc.).
• Expertise with Kubernetes or other container orchestration tooling and technology patterns.
• Experience with Amazon Web Services (EKS, RDS Aurora, Lambda, S3, EBS, Route
  53, DynamoDB, VPCs).
• Bachelor’s degree and at least 5 years industry experience, or equivalent work experience.

• Mastery experience with some areas of our tech like Ruby on Rails, Kubernetes, MySQL, Linux, container orchestration, Networking, etc.

Find out more about our locations by visiting our site.

The base salary for this role ranges from $138,400 to $173,000, determined by candidate’s skills, education, experience, etc.

Regular full-time employees are eligible for benefits. See the benefits package for details.

At App Folio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. We’re a proud Equal Opportunity Employer, and we believe our products, teams, and businesses are stronger because of it. We welcome applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.