Product Analyst

About the Role

Resident partners with some of the world's most recognized retail brands to build the data infrastructure that powers modern commerce. As the first Product Analyst dedicated to our parent company, Ashley Furniture, you will play a foundational role in shaping how data drives product and business decisions across Ashley's digital experience.

• Own and analyze the end-to-end user funnel—from discovery through to checkout—identifying opportunities to improve conversion, user experience, and revenue performance
• Define KPIs and measurement frameworks for product initiatives and business performance, ensuring the right metrics are in place to drive meaningful decisions
• Lead the design and analysis of A/B tests, including hypothesis definition, metric selection, and impact evaluation
• Build and evolve the data foundations—event tracking, core metrics, and data definitions—in partnership with Data Engineering
• Develop dashboards and monitoring tools that provide ongoing visibility into product and business performance
• Conduct deep-dive analyses to identify trends, anomalies, and performance gaps, translating findings into clear, actionable recommendations
• Serve as a trusted analytical voice within the business—actively shaping strategy, challenging assumptions where the data demands it, and influencing key decisions with well-reasoned, evidence-based narratives
• Establish scalable methodologies for measuring product and business performance across online and offline channels
• Partner closely with Product Managers and global stakeholders to prioritize opportunities and influence roadmap decisions
• Apply statistical rigor to experimentation, including power analysis, sample size estimation, and result interpretation

• BSc/BA in a highly quantitative field—Economics, Industrial Engineering, Statistics, Computer Science, or similar
• 3+ years of experience as a Product Analyst or Growth Analyst in a B2C environment
• Proven experience in large-scale eCommerce or retail environments
• Strong hands‑on experience analyzing user behavior—funnels, segmentation, cohorts, churn, and LTV
• Proven experience designing and analyzing A/B tests at scale
• Advanced SQL skills with experience working across large, complex datasets
• Strong ability to translate ambiguous business questions into structured analysis and clear, actionable insights
• Confident communicator with the ability to present recommendations persuasively and engage constructively with challenge and debate
• Experience working in cross‑functional, global team environments

• Data visualization and reporting tools—Tableau, Looker, Power BI, or similar
• Experience with data infrastructure—event tracking, data pipelines
• Python or R for advanced analytics
• Familiarity with AI tools for data analysis and productivity

• Remote‑first workplace (since 2016!)
• Competitive salary
• Annual bonus potential
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• Take what you need PTO
• Wellness benefits
• Online learning resources & trainings
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount

Salary: $80,000 - $110,000 per year. Additional compensation may include discretionary bonuses or commission.

Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Resident participates in E-Verify.